• branded surveys

branded surveys

Overview

branded surveys has a rating of 3.2 stars from 993 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with branded surveys most frequently mention extra money, gift cards, and great way. branded surveys ranks 4th among Survey sites.

  • Service
    414
  • Value
    423
  • Quality
    426

This company responds to reviews on average within 12 days

Positive reviews (last 12 months): 56.3%
Positive
144
Neutral
12
Negative
100
142
See all photos

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I have had no response from customer services for 5 months I expect a response as I have had no surveys for 5 months
  • I tried to cash out when I reached 500 points and they banned my account.
How would you rate branded surveys?
Top Positive Review

“Payout”

Gail k.
5/5/24

Well once again I have gotten another immediate payout and excellent service. Thank you Branded Surveys, you absolutely Rock! Some of the surveys have been pretty hard this time, but then the good surveys come when you least expect it, so just have a little patience (Which is hard sometimes LOL) and things will go your way. Branded Surveys is the best site out there, so good luck friends, just have a little faith. Sincerely GK

Top Critical Review

“Do Not Waste Your Time”

Susan L.
1/23/24

I would give a zero if I could. As soon as you are right about to reach 500 points and get paid, they will, without any notice, just shut down your account. This is after spending so much time doing surveys and often not getting the points for them as they say you do not qualify. What? After doing a survey? This is a Sham. Actually Fraud.

Reviews (993)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (55) 500 points (27) phone number (12)
Thumbnail of user gailk397
1 review
1 helpful vote
May 5th, 2024
• Updated review

Well once again I have gotten another immediate payout and excellent service. Thank you Branded Surveys, you absolutely Rock! Some of the surveys have been pretty hard this time, but then the good surveys come when you least expect it, so just have a little patience (Which is hard sometimes LOL) and things will go your way. Branded Surveys is the best site out there, so good luck friends, just have a little faith.
Sincerely
GK

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Thank you so much for taking the time to share your review with us!

Branded Surveys
April 16th, 2024
• Previous review

I simply love this site. The surveys are exciting, and customer service is always very kind and compassionate, and they send payments lightening fast, and answer emails within a day or two. Sometimes the surveys are a little hard, but just hang in there, there are always more surveys to do. Take your time and have patience, it will be well worth your time. Have a wonderful day 😊.

Review for Branded Surveys
January 13th, 2024
• Previous review

Hi, I absolutely love this site, it is so AWESOME it has great surveys and excellent customer service. 😀

Tip for consumers:
It's a terrific survey site

Products used:
Surveys

Service
Value
Quality
Thumbnail of user susanl3541
1 review
5 helpful votes
January 23rd, 2024

I would give a zero if I could. As soon as you are right about to reach 500 points and get paid, they will, without any notice, just shut down your account. This is after spending so much time doing surveys and often not getting the points for them as they say you do not qualify. What? After doing a survey? This is a Sham. Actually Fraud.

Tip for consumers:
I wish I knew that it would be a waste of my time.

Products used:
I was the product and I was ripped off.

Service
Value
Quality
Thumbnail of user patricias4721
1 review
0 helpful votes
February 24th, 2024

I been trying to calling but it rings once then busy.I was doing surveys on Wed. Morning.BUt when I came back to do some late in the afternoon I got this message. I been trying to get in contact with Support but your alls phone number doesn't work. I like to go back doing surveys if possible.I don't know why I have to verify my account you all have my info! Looks like you're unable to participate in our surveys.
If you think this is a mistake, please contact support and we would be.

Thumbnail of user familyearningjob
1 review
4 helpful votes
January 24th, 2024

I have a lot of money I need to make up as a medical student. So I joined this, putting my faith in humanity. I worked hard to pay for my medical school, so I took it very seriously. However, for some reason, they banned me, which bothers me a lot. After all the work I put in, it is just foolish to ban me without cause. Even after expressing how wonderful this software was in public. Do not use this app; it is a fraud/scam. It was not worth it. They hire you, and after that, they ban you.

Service
Value
Quality
Thumbnail of user mikej2091
1 review
0 helpful votes
April 22nd, 2024

Enjoy this site. Plenty of interesting surveys to take part in. Good range of reward options available.

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Awesome to hear Mike, Thank you!

Thumbnail of user traceyd0764
1 review
5 helpful votes
February 8th, 2024

I'm very happy with Branded Surveys. It's the best survey app I have ever used and I've tried several. The payouts are more generous and I've been able to get approved for surveys much more easily. After one week I have earned $20+ and the more I take surveys the more I get selected. The app seems to be getting to know me more and more so I am directed to surveys that I will be approved for. All the profile surveys really help this process. Doing all this does take time but all in all I have been very happy with the app, the process and the payouts.
Please note that the photo I uploaded shows my earnings since I withdrew funds of over $14.It also shows that I have now reached gold status. Each level gives you bonus points but gold gives you the most and I quickly earned that level.

Products used:
The app which was free.

Thumbnail of user sherryg554
1 review
2 helpful votes
January 24th, 2024

Well for the most part the surveys are easy to complete and once i got onto a couple of topics that i had had personal life experience with the points i managed to accrue SUDDENLY PICKED UP IN SPEED...i made it to the gold membership with a ninimum of fuss and not a great deal of frustration. Im older so im excluded from some serveys but thats not really a big deal. Have not asked to cash in any of my points in yet. I would prefer to have at least 2000 before i even try but hey.
I earned over 500 points on a single rainy morning!

Service
Value
Quality
Thumbnail of user carolj1682
1 review
0 helpful votes
March 15th, 2024

Have been with this site a couple of weeks. I cashed out when I reached 1000 points and the money went to my PayPal account immediately.
Sometimes you waste time completing a survey that says it has got enough results when you are halfway through it. The same sometimes when it takes a while to find a survey you are eligible to complete. On the whole though this is one of the better sites I have tried.

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hello Carol,
Thank you for sharing your experience! We're glad to hear that you found our cash-out process smooth and efficient. We apologize for any inconvenience you experienced with surveys filling up or eligibility issues. Your feedback helps us improve, and we're committed to providing you with the best survey experience possible. We appreciate your support and look forward to continuing to serve you.

Thumbnail of user franklynpeters357
1 review
0 helpful votes
February 24th, 2024

Interesting selection of surveys despite redundancy of topics sometimes Questions posed clearly but some reply options are too generalized

Products used:
Haven’t opted for specific purchase yet Allowing points to accrue

Service
Value
Quality
Thumbnail of user davidj4060
1 review
0 helpful votes
March 23rd, 2024

Do you want to earn a little bit of extra cash' with very little effort? Then this could be the place for you, and from the comfort of your own home.

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hi David,
We strive to make the process simple and rewarding for our members. Thank you for being a Branded Surveys member!

Thumbnail of user jimbhoy2023
1 review
0 helpful votes
December 13th, 2023

Been on site for just over 2 weeks now. Not cashed out on anything yet but I love doing the surveys in my spare time.

Service
Value
Quality
Thumbnail of user olq6956
1 review
0 helpful votes
March 29th, 2024

There are some major glitches in some of the surveys and also I found that some questions are not rigged, but falsely stated and it's an irritant when you're trying to be professional and put your opinion to use an adult and I feel that my opinion is worth being paid for my time, but I've gone through several surveys more than 10 and not been given points so I'm not satisfied with that. I also I'm not satisfied with some of the Surveys freezing up or making you answer a certain way so that they get their answer and not the truth.
I sent all pictures and evidence to the crew on brand survey. I have since deleted them.

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hello,
We're sorry to hear about the issues you've encountered with our surveys. Your feedback is valuable to us, and we apologize for any inconvenience you've experienced. Rest assured, we take concerns like this seriously and will investigate them thoroughly to improve the survey-taking experience for all our members. Thank you for bringing these issues to our attention, and we appreciate your patience and understanding.

Thumbnail of user loreleim37
1 review
28 helpful votes
October 10th, 2023
Verified purchase

I let my points pile up and I shouldn't have! I joined two weeks ago. I had 6500 points. Now it seems as though I wasted all that time. I'm so upset. Customer service is a bot. So can't really get anywhere. I have no idea why I was banned. I take the surveys seriously. I really feel like if anything, I should get the money I'm owed! I am starting to think they're running a scam.

Thumbnail of user donovanwhite89
1 review
1 helpful vote
March 29th, 2024

Far too many times I have been kicked out of surveys after spending 15 plus minutes filling out answers. Not to mention the surveys I finished and then get an error code and don't get paid. There is no customer service. If you think you're going to make a living off of this you are wrong.

Tip for consumers:
Customer service would go a long way

Products used:
Surveys

Service
Value
Quality
Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Hello Donovan,
We're sorry to hear about your frustrating experiences with our surveys. We understand the importance of efficient survey completion and reliable payment processing. We apologize for any inconvenience you've encountered, and we're committed to addressing these issues to improve your overall experience. Your feedback is valuable to us, and we'll strive to provide better support and service in the future. Thank you for bringing these concerns to our attention.

Thumbnail of user williamm6351
1 review
0 helpful votes
April 27th, 2024

It takes time to be able to do the good and interesting surveys. I have spent hours only getting a few points.

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

We appreciate your review William!

Thumbnail of user teresaw1267
1 review
0 helpful votes
January 21st, 2024

First off it's hard to compete in trying to grab surveys second off give me thrown out of a server after spending so much time in Missouri can't get very frustrating but after all it is a survey and they do have to alleviate many of those who do not fit the category.

Thumbnail of user dannyg148
2 reviews
0 helpful votes
January 10th, 2024

These surveys help others, as well as, companies make better choices and or decisions for the overall consumer satisfaction.

Thumbnail of user valsowsurveys
1 review
0 helpful votes
April 26th, 2024

I've been doing surveys for years. Branded Surveys are the best site to work with by far. I have in less then a week achieved Gold level by taking the surveys offered. It is so delightful to work with a site that actually works with you and lets you express yourself. Highly recommend this site.

Tip for consumers:
Branded Surveys is a site where you submit surveys on a wide range of subjects, products and services.

Products used:
This is a Survey site. No purchases.

Thumbnail of user irinam22
Hanna C. – branded surveys Rep

Thank you so much for sharing your experience with us!

Thumbnail of user ryano536
2 reviews
0 helpful votes
January 9th, 2024

I've always enjoyed this site and it simplicity, but lately I've noticed improvement in how well the surveys have been with not rejecting.

Service
Value
Quality
Thumbnail of user danielkehinde190
1 review
0 helpful votes
January 23rd, 2024

Branded surveys is real. Follow the rules, read the surveys very well, and answer correctly and you should be fine. I have withdrawn twice and I can say I enjoy doing the reviews.

Service
Value
Quality
Thumbnail of user jasperb72
1 review
0 helpful votes
January 19th, 2024

Overall, this is the only survey that us honest with you. I have tried multiple other sources, and they're all false and they are a waste of time. Branded Surveys is enjoyable and the site makes it possible to customize what types of surveys you feel are more relevant to you in your daily life!

Thumbnail of user melissamyers100879
1 review
0 helpful votes
February 18th, 2024

Love the surveys they don't take too long but I do wish they paid alittle more would really be nice as I'd love to make more money doing this! Definitely worth downloading and completing!

Thumbnail of user lylek36
2 reviews
0 helpful votes
December 24th, 2023

The questions were good, with some being hard and others more easy. It is fun and entertaining. I recommend this site.

Thumbnail of user aylwardjanet
1 review
0 helpful votes
December 21st, 2023

I have been completing surveys on this site for a few years. I usually build points until it is worth £50 and then I cash in. It can take a good few months to achieve this as at times surveys are repeatedly unavailable. At other times I can complete several within a short space of time so it can be frustrating. If you have time to spare it is worth doing and many of the surveys are interesting. I have never experienced a problem with payout.

Service
Value
Quality
Thumbnail of user reneew611
1 review
0 helpful votes
February 29th, 2024

This is very easy. Most of the surveys are interesting. You see your points right away. You can do as many as you want while listening to t.v. Some are even videos.

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Thumbnail of user irinam22
Hanna C.
Typically responds within 12 days

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3.2
993 reviews
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