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Bruce V.

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1 Review by Bruce

123InkJets

  • 123InkJets

“Lack of full refund”
10/26/22

So I ordered 5 cartridges based upon their reference chart. I ordered HP J4680c inkjet. I didn't realize that I needed to search Photosmart C4680 (go figure same #'s and letter in the two); so altho fit in printer it was incompatible. Since 2 were opened they will only give me store credit for the 3 when I return; even tho the other two are obviously opened but unused. Not happy with lack of concern. I'll get my three ordered and will never use them again. Do they not know the value of return customers even when they need to bend the rules short term?

Products used:
inkjet cartridges

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