I had two refunds totaling 1850 baht. They put them in my Lazada wallet which I never activated. Now, they won't let me activate! They ask for phone number to send OTP to but when I enter it, they say "number in use already" YES! The dumbsh*ts! It is MY number registered in MY account! It should be the ONLY number they send an OTP to! WTF is wrong with these idiots?!
We have reached out to the passenger to obtain additional information so we can assist with the concern.