Like the others, I was gullible and got scammed. I ordered the free trial, paid $4.95 shipping and then noticed a couple of weeks later that my checking acct had been charged an addition $89.95! Before I ordered the initial trial bottle I read and re-read the offer to see if there was any extra fees, anywhere that it might say you were signing up for an on-going shipment of supplies - - - no where was any of this printed. I called the company today, they told me the product I ordered was not the one listed as "free" - I ordered only what they had the $4.95 shipping fee for so not sure how they come up with that lie. After much discussion, ranting and raving they offered a 13% refund, then a 35% refund - then a 50% refund. I was continually telling them I wanted to talk with whoever was giving them authority to give refunds I wanted a total refund and I would return product... only after being persistent and informing that I would be filing a complaint against them concerning their fraudulent offer, did I finally get an address to return the product with the promise that if I DID return the product I would get a full-refund. I am so mad, both at them and at myself for being scammed like this.