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Scammers and as other people commented they going downhill.
The buyer protection is a joke, no matter what happens they do not care. Whoever is working there in customer service has no brain, they don't even replying to the problem just coping and paste the same template messages.
I bought an item which says new without tags as described, it has arrived very well worn. The seller accepted my return but want me to pay shipping cost and I am asking why!? If the description was accurate I wouldn't buy this item. Contacted resolution centre, they copied and paste ready made message that I agreed buying the product to t&c, laughable. Yes I do agreed but not to purchase used item but new. Apparently you cannot sale used items and describe them as new. So why their T&C only working one way!?!
Tip for consumers:
People should stop using those scammers as they making a money from every sale but do not care about buyers protection at all. You will end up (everyone using their service) paying money out of your pocket !!!
Products used:
Even the seller sold not as described item I needed to pay the return fee. I am asking, where is the buyer protection ?
Vinted is clearly not interested to help the buyer as they making a profit from the sale
The deliveries charges almost £10 right at the end for only 2 dresses. Not fair
Ja W.'s review of Vinted earned a Very Helpful vote
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