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Lexus C.

Los Angeles County, United States

Contributor Level

Total Points
80

1 Review by Lexus

  • Hemper

12/1/22
Verified purchase

Bought a battery and within a month the threading came loose. I bought 2 more and the second one arrived with the threading loose. I tried to talk to customer service which had 59 hoops to go through to finally get to route who said I was out of my insurance window. Hemper pretty much told me that if their product is defective on arrival, they hold absolutely no liability. The fact that I had to send at least 4 emails repeatedly asking WHO DO I SPEAK TO ABOUT MY CLAIM IF NOT YOU and them refusing to tell me who what or why just really speaks volumes. I have officially wasted 80$ on unusable batteries.

Tip for consumers:
Don't use it

Products used:
Pipe battery

Service
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