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Linda C.

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1 Review by Linda

Stemologica

  • Stemologica

“Broken product”
11/26/23

Paid £15 postage and packing for delivery of some products and it was delivered in a cheap brown envelope. Product was smashed to pieces, lots of broken glass. I contacted customer services to make a complaint and was told that if I return the order I would have to pay a 're-stocking' fee. Advisor would not accept that the product was smashed. I contacted my credit card company to fight my case. I was refunded the product cost but lost postage cost. I will never order from that company again

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