I ordered from Canada for a friend in dire need of basic items to be delivered to his hotel in Bangkok. I ordered many items and only a small number of items were delivered. They said they 'tried twice to deliver unsuccessfully' which is ridiculous as the hotel has a 24/7 clerk at the desk to receive all parcels to their customers residing there. On top of that I was charged the delivery fee (looks like for every single item instead of each parcel containing multiple items)! So my (eventual) refund (whenever that arrives!) will be short quite a bit. Meanwhile I will have to pay the credit card bill or else have interest fees added; I still have to buy the items that were not delivered to him! NEVER AGAIN... It really was too good to be true...