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I bought a dress for my sons wedding in September in May. Unfortunately, I had a kidney transplant two weeks after and have had multiple complications. I am just now getting back on my feet. I lost 20 pounds from being so ill. I need to exchange it from a size 14 to size 12. It's not on sale and both of those sizes are in stock. The tags are still on it. It has never been worn. They have absolutely refused even with medical records. There is no exceptions. Where is their compassion? Customer service
Mary T.'s review of Dillard's earned 3 Very Helpful votes
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