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DO NOT BUY! I don't know how in the world the got on Newsweek That's what lured me in, but this company is horrible! They are a scam! I brought rings for my wedding and one of them turned from gold to black in 2 weeks.
When I tried to return the band because it was too big, they would not give me a refund and harassed me to accept store credit. They even took back the free shipping by deducting from the store credit they forced on me. Their practices are crooked and unethical.
Omi O.'s review of Jeulia earned 8 Very Helpful votes
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Hi, thanks for the message and sorry for the experience. We provide a One-Year Warranty service, any ring under this period could be repaired. If the size does not fit, we will first suggest our resizing service. If the customer applied resizing service from the account, it indicates the customer would like to accept store credit. This is our policy and we will send an email to notify before head. Of course, if the customer does not like store credit, we will definitely respect the ideas and help to make an exchange directly. For the shipping fee, since you have enjoyed our discount/free shipping for your order, your order was shipped out at our cost. Sincerely hope for your understanding. Our goal is to make sure you have a great shopping experience. So please submit a support request to our Customer Satisfaction Team, we will try our best to make you satisfied. Thanks.