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Rachel c.

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1 Review by Rachel

AlphaRooms

  • AlphaRooms

“Customer service is a disgrace. My name is Cubbard as I have rang twice to update.”
3/6/19

Alpha rooms stated there was a "glitch" in the system and took 400 out of my account which I had not aurthorised. No warning nobody told me till I checked my account later that evening. Rang and customer service was horrible and I did not receive my money for a long time and my mortgage was not paid due to your mistake. Spelled my name wrong and after ringing twice to fix that I'm still called the wrong name.Not a trust worthy company would not book again.

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