Richard S.

I placed an order to be sent to my PO Box, stating that if they couldn't use my PO Box address gave them my street address. What they did is to send my parcel with DHL to my PO Box. Since I wadn't receiving my order, I chatted with someone at DHL because I couldn't change the delivery address on their site. This is when I was asked 34,56 $ in duty fees for the delivery, which I paid. With the postal service, it's free. I finally managed to change the delivery address at DHL but my order is still stuck with them. Now I'm fighting with DHL to get my parcel. It's been 20 days since DHL got my parcel and I'm still waiting to receive it. My parcel is small, about 5/6 ounces. Why didn't Health products send it by mail instead of with DHL that increased my cost by 30 % in fees? Asking the question is answering it. I'm also waiting for a reply from Health Products...