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I ordered many items, believing that They'll be of good quality but that is not the case. Some of the products seem like a good deal but once they arrived they were cheaply made, and not even up to the.99 Store standards.
I am returning 80% of the stuff I ordered, what a waste of time btw, and I will update this review once I see the ease of the returns. Good thing I only spent a small fortune on this purchase. Purposely I didn't order all I wanted.
Now I know never to shop on this site ever again.
Tip for consumers:
My only hope is that I receive the full refund of the items that will be returned. Disappointed because I was so excited to find another website other than Amazon.com where I could find goodies.
Products used:
I kept the Iwatch band, and the iPhone 14 case and glass protector; I also kept a sunglasses holder for the car. Surprisingly the iPhone case was better quality than the one I bought from Apple itself; the Iwatch band was also awesome. I used some dish sponge in the kitchen, therefore I had to keep it. Overall only 10% of the items were worthy of buying.
Teresa N.'s review of Temu earned 7 Very Helpful votes
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A bit of an unreal situation. 1 week of chats with customer service to warn them that the...
Hello Teresa, thank you for shopping on Temu (tee-moo)! Your feedback is extremely valuable to us and we are sorry that you are not satisfied with some of your items. We implement strict policies and control measures to ensure product quality and accurate product descriptions. If you are not satisfied with any items you receive, you may apply for a refund within 90 days of purchase. Temu's Purchase Protection program offers full refunds if your items do not arrive, arrive damaged, or do not match the description or photos (https://www.temu.com/temu-purchase-protection.html). To apply for a refund, login to the Temu app or Temu.com with the account used for your order, open the "Your orders" page, and click "Return/Refund." For detailed return instructions, please visit https://www.temu.com/return-and-refund-policy.html. The first return for each order is free and you can choose to receive your refund back to your original payment method or as Temu credits. Temu credits will appear in your Temu credit balance within 3 minutes and can be used immediately. If you choose to receive your refund back to your original payment method, please allow 5-14 business days for it to appear since timing depends on your financial institution. If you need further assistance, please message us through Temu.com or Temu app live chat, email us at help@temu.com, or call us at 1-888-495-8368. Best wishes, Temu team.