- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
No policy for refund item… looks like it depends to them they want to refund the money or not… recently I return 4 item but only get money for 2 item… after waiting 1 weeks they said they didn't fouothe 2 item which was more than 150$ value…. This is either Canada post/ temu warehouse fault why should I loss my money… every penny matters… very disappointed.
Tip for consumers:
Confirm the refund policy cause they write they will refund but completely depends on them you get money or not
Products used:
Electronic
Tarin K.'s review of Temu earned 4 Very Helpful votes
Tarin hasn’t received any thanks yous.
Tarin doesn’t have any fans yet.
Tarin isn’t following anybody yet.
Empty.
A bit of an unreal situation. 1 week of chats with customer service to warn them that the...
Hello, thank you for reaching out to us. We are sorry for any inconvenience caused. Customer satisfaction is of the utmost importance and we are constantly working to improve our service quality. We will follow up on this matter. If you need further assistance, please message us through Temu.com or Temu app live chat by this link: https://share.temu.com/SIfmZCHAcBA. We appreciate you giving us another chance to serve you. Best wishes, Temu Team