Your online reviews solution – delivered.

Powerful tools created to elevate your company’s online presence, ignite growth, and supercharge revenues – all fueled by reviews. Here’s how Jabio works hard for you. 💪

Analytics Learn more

Review Sourcing Learn more

Review Monitoring & Publishing Learn more

Product Reviews Learn more

Customer Experience Learn more

It all starts with your dashboard

Welcome to your reviews and reputation HQ. View everything at a glance… and turn your reviews strategy into reality.

Get reviews on autopilot, day after day
Channel them to the platforms that matter most to your customers
Leverage valuable, business-boosting insights
Respond & resolve as needed
And so much more – all in one place

Review Sourcing

With Jabio’s suite of review collection tools, you’ll get 25x more reviews – yes, even compared to in-house methods. Seamlessly generate a continuous flow of trust- and credibility-building customer feedback that turns skeptics into buyers. Also, our review verification features drastically reduce false reviews by targeting real customers. The result? Improved, trustworthy ratings.

Automate authentic review collection with:

Online checkout surveys
Customized batch emails
Multipurpose feedback links
Video testimonial requests
Automated emails
SMS
Quick requests

Review monitoring and publishing wireframe

Review Monitoring & Publishing

Gone are the days of scrambling to resolve negative feedback or juggling multiple review sites. 👋

MonitorKeep your eye on the ball with a live reviews feed. Turn negative reviews into reputation-building opportunities with real-time alerts and resolution tools.
PublishAmplify the voices of your satisfied customers on multiple platforms to increase trust in your business. How? By sharing reviews precisely where your market is researching.

Showcase your ratings and reviews on:

Google
Ecommerce platforms
Ad campaigns
Social media
Third-party review platforms
Marketing assets
Your website

Product Reviews

Having plenty of good company reviews is one thing – but prospective customers want to know about your individual offerings as well. What do other buyers think? Are your products reliable? Good value? How do you use them effectively? And so on.

Whether you have a few core products/services or thousands of them, product reviews bring in the clicks… and sales. Use Jabio to collect and publish feedback for specific offerings – and help more customers purchase with confidence.

Display impactful product ratings and reviews on:

Google Shopping Ads (Google Product Listings)
Your website and product pages
Your Sitejabber listing

Analytics

Gain valuable insights on your business performance, customers, and competitors.

With Jabio Insights, easily visualize data and generate reports on metrics that move the needle – review sources, star ratings, review activity, and more.

Your Insights dashboard provides:

Buyer sentiment
Trending topics
Keyword groups
Geographics

Then, use Competitive Intelligence to see how your competitors stack up. Dive into their data… and hack into your areas of opportunity.

The bottom line? Actionable feedback for Sales, Marketing, Product, Strategy, Support, Success, Finance – all of it.

Customer Experience

Are you making the right impression on your buyers at every step of the customer lifecycle? No need to speculate – find answers to the questions that matter for both happier customers and business growth.

Create better customer experiences by leveraging:

Custom questions/surveys
Net Promoter Score (NPS)
Review tagging

Customer Service

Does your Customer Service team handle review management? Along with extra seats for your Jabio account and automated responses, get a Zendesk integration to incorporate reviews into your ticketing system.

With Jabio, you’ll shorten your resolution cycle, simplify your support process, and improve customer service outcomes.

Customer Communications

Public Review Comments
Easily reply to any Jabio review, positive or negative. Follow up within your dashboard. After all, people want to do business with responsive and caring organizations.
Customer Messages Inbox
Don’t let customer inquiries fall through the gaps. Organize communications with every buyer to ensure your business isn’t just quick to respond – but exceeding expectations.
Community Q&A
Promote active dialogue about your business and products. View user-submitted questions and answers. No worries – any irrelevant content can be flagged for removal.

Additional features

API

Manage your reviews, send automated messages/review requests, get up-to-date data, and display reviews on your website at scale. Leverage flexible apps and widgets built on the REST API, custom-fit to your business needs.

Integrations

Jabio works with what you’re used to. Effortlessly collect and display reviews using our third-party integrations for ecommerce, marketing, customer support, and more.

Language Support

Use optimized templates to connect with your customers in 10+ major languages. Give your customers access to reviews from around the world – we can update to any language as needed.

Jabio's tools turned our once heavy, hands-on and inefficient in-house system into a highly effective reviews strategy. We found a solution that seamlessly integrated with all our systems, and we no longer have to constantly use our resources to scrape together reviews.

Kathi MooreVP, Branding and Communications