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302 reviews
stabilitypro.com
Ordered a rat shoulder brace. It did not fit at all. Let company know right away. Took two weeks to let me know...
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Detailed Ratings

Service
40
Value
41
Shipping
39
Returns
37
Quality
37
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StabilityPro

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347 reviews
coldwatercreek.com
I ordered two tops over a month ago. They still haven't arrived. I've contacted them three times, no response. I'm...
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Detailed Ratings

Service
105
Value
85
Shipping
104
Returns
66
Quality
81
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Coldwater Creek

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502 reviews
shoes.com
Returning shoes turned out to be an ordeal, requiring HOURS on hold. It was very frustrating. Now, when I click...
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Detailed Ratings

Service
63
Value
55
Shipping
56
Returns
49
Quality
41
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Shoes

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655 reviews
beyondtherack.com
Can I give -stars Absolutely the WORST online shopping experience I've ever had! Products are deceiving. Buyer...
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Detailed Ratings

Service
66
Value
60
Shipping
67
Returns
51
Quality
58
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Beyond The Rack

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1,814 reviews
farfetch.com
This has been the worst customer service experience I've ever had. I purchased a pair of glasses and had expensive...
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Detailed Ratings

Service
366
Value
353
Shipping
361
Returns
288
Quality
335
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Farfetch

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414 reviews
mbenzgram.com
I ordered a exhaust system back on Aug 5. I've already sent many emails trying to get a update on my order. Each...
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Detailed Ratings

Service
304
Value
260
Shipping
268
Returns
272
Quality
237
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Mbenzgram

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400 reviews
spirithalloween.com
The bad attitude of the employee and the manager means that I will never return to this store, the treatment is...
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Detailed Ratings

Service
118
Value
94
Shipping
78
Returns
78
Quality
83
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SpiritHalloween

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476 reviews
ruelala.com
Lots of strange charges to places around LA, California (where we are not residing or visiting) after placing an...
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Detailed Ratings

Service
109
Value
105
Shipping
104
Returns
97
Quality
96
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RueLaLa

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971 reviews
forever21.com
I was told that my package was undeliverable because I had given them the wrong address however they had the right...
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Detailed Ratings

Service
167
Value
143
Shipping
142
Returns
125
Quality
136
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Forever21

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401 reviews
flightclub.com
This is the worst site ever. My husband's birthday is coming up and I wanted to get him some Jordan's that he likes....
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Detailed Ratings

Service
212
Value
205
Shipping
212
Returns
170
Quality
182
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Flight Club

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575 reviews
myka.com
I purchased a rose gold necklace with 5 names. Standard shipping looked close to Mother's Day so I decided to...
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Detailed Ratings

Service
144
Value
138
Shipping
146
Returns
81
Quality
125
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MYKA

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459 reviews
fitbit.com
Product claims water resistance, but mine failed due to water damage. Fitbit refused to replace this despite...
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Detailed Ratings

Service
136
Value
133
Shipping
93
Returns
93
Quality
127
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FitBit

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685 reviews
prettylittlething.com
Bought a Halloween costume. It was terrible quality and made TINY! I got a Large and I wear a Medium and couldn't...
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Detailed Ratings

Service
285
Value
276
Shipping
286
Returns
252
Quality
266
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Pretty Little Thing

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904 reviews
gilt.com
Ordered a dress and received it damaged have contacted GILT several times without any luck. They have completely...
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Detailed Ratings

Service
156
Value
149
Shipping
149
Returns
130
Quality
141
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Gilt

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401 reviews
swimsuitsforall.com
Gift Certificate NOT HONORED. Swimsuits for all Stole money,,,They have NOT HONORED my Gift Certificate (the...
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Detailed Ratings

Service
202
Value
169
Shipping
191
Returns
162
Quality
151
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Swimsuits For All

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568 reviews
nordstromrack.com
Shoes was uncomfortable, it's difficult to say if it's comfortable at all unless you wear it all day. Worn it once...
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Detailed Ratings

Service
149
Value
128
Shipping
131
Returns
118
Quality
118
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Nordstrom Rack

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485 reviews
saksoff5th.com
I purchased 2 kids' swimsuits and never got them; when I tried to contact them, they told me they were delivered to...
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Detailed Ratings

Service
171
Value
150
Shipping
161
Returns
148
Quality
134
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Saks Off 5th

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484 reviews
urbanoutfitters.com
I ordered 3 pairs of Jeans and none of them fit. I returned the 2 in the store and the third one I couldn't because...
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Detailed Ratings

Service
95
Value
80
Shipping
88
Returns
76
Quality
68
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Urban Outfitters

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779 reviews
womanwithin.com
Poor customer service! They send you coupons galore but site does not allow you to apply them. Very dissatisfied! No...
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Detailed Ratings

Service
276
Value
242
Shipping
261
Returns
220
Quality
220
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WomanWithin

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1,455 reviews
macys.com
It baffles me that a billing department at a company of this size is not able to handle a basic internal billing...
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Detailed Ratings

Service
377
Value
336
Shipping
313
Returns
276
Quality
288
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Macy's

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554 reviews
bradfordexchange.com
Smary & Unethical business practices. Ordered sale priced checks, Bradford Exchange did a bait and switch billing me...
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Detailed Ratings

Service
197
Value
189
Shipping
194
Returns
131
Quality
165
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BradfordExchange

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534 reviews
kingsizedirect.com
I reviewed my bank statement it was showing $16.95 per month for this scam club... When you purchase something they...
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Detailed Ratings

Service
272
Value
235
Shipping
258
Returns
204
Quality
206
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KingSize Direct

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542 reviews
vinted.com
The words customer service do not exist in the Vinted dictionary. All responses are just copy & paste with little to...
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Detailed Ratings

Service
273
Value
241
Shipping
237
Returns
222
Quality
215
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Vinted

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638 reviews
shopgoodwill.com
Awful. If your winning bid isn't what they'd hoped they will recant your bid and claim some BS excuse. It's happened...
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Detailed Ratings

Service
193
Value
196
Shipping
194
Returns
155
Quality
181
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ShopGoodwill

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655 reviews
renttherunway.com
I recently decided to give Rent the Runway another try after a poor experience nearly three years ago. Unfortunately,...
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Detailed Ratings

Service
138
Value
137
Shipping
127
Returns
125
Quality
124
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Rent The Runway

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