PetMeds Questions & Answers

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Here’s what consumers have asked with answers from PetMeds staff and previous consumers.

21 questions answered
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Question:

Has anyone used vetasyl from pet meds? their customer service and delivery times are great but i want to know a reaction from anyone using or used vetasyl

Answer:

Hi Mary! If you click on the "Customer Reviews" tab here, you can read 47 customer reviews of this product. Hope it helps! http://www.1800petmeds.com/Vetasyl-prod10508.html ~ Abby, PetMeds Pro

By PetMeds® M., PetMeds Pro
Question:

Answer:

Hi Lynetta & Brikity, Since Frontline Tritak is sealed in a tube, it does not expire. If the product was exposed to light and/or air, this would decrease its effectiveness. We hope this helps!

By PetMeds® M., PetMeds Pro
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Question:

I have a yorkie and she scratches until she losses her hair have taken her to the vet for help but nothing has worked, checked for heart worm's, scabbys, flea pills allergies pills nothing works what do you have that might work

Answer:

Hi Roy. Here's an article about how to deal with a pet's constant itchiness that we hope will help: http://blog.petmeds.com/pet-pharmacy/dealing-with-your-pets-constant-itchiness/ ~ Abby, PetMeds Pro

By PetMeds® M., PetMeds Pro
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Question:

Can i get something for a cat that vomits an still flys around the house

Answer:

Hi Evonne. We recommend consulting with your veterinarian to determine the best course of treatment. I hope your cat is feeling better soon!

By PetMeds® M., PetMeds Pro
Question:

Does dasaquin require a script from vet?

Answer:

Hi Sharon. Dasuquin is an over-the-counter joint supplement, and will not require a prescription from your veterinarian.

By PetMeds® M., PetMeds Pro
Question:

Hi, my vet says that the pills from pet meds are not legitimate, they have fillers etc. she will not allow me to get meds for my dogs!

Answer:

Hi Lynn. I'm sorry your vet is providing you with inaccurate information. We have direct purchasing relationships with all of the major manufacturers - it is the same exact medication sold to you by your veterinarian. We only dispense U.S. FDA/EPA approved products, which we unconditionally guarantee 100%. 1-800-PetMeds is a. Pharmacy Verified Website, which you can check here: https://www.safe.pharmacy/buying-safely/#USvets As with all pharmacies, 1-800-PetMeds' products are inspected by the U.S. Food and Drug Administration. Since we are located in Florida, we are also inspected by the Florida Department of Health. We are in full compliance with both agencies. Also, we are a public company listed on the NASDAQ (Symbol: PETS), so we are subject to very strict reporting and disclosure requirements. ~ Abby, PetMeds Pro

By PetMeds® M., PetMeds Pro
Question:

Hello what color is the package for activyl for cats over 9 lbs

Answer:

Hi Margot. Activyl for cats over 9 lbs comes in a purple box. ~ Abby, PetMeds Pro

By PetMeds® M., PetMeds Pro
Question:

Do you ship food to hi?

Answer:

Hi Natalie. I'm very sorry, but pet food cannot be shipped outside the continental US. Thanks for asking! ~ Abby, PetMeds Pro

By PetMeds® M., PetMeds Pro
Question:

Answer:

Hi Denise. Our office is located at 420 S. Congress Avenue in Delray Beach, Florida. However, we are licensed as a mail-order pharmacy, so we do not have a brick-and-mortar store. Thanks for asking! ~ Abby, PetMeds Pro

By PetMeds® M., PetMeds Pro
Question:

Are the nexgard chewables the same as you purchase from the vet? i have heard horror stories about receiving fake products.

Answer:

Hi Joyce and thanks for your question! Just as you feel comfortable with the medication dispensed to you and members of your family by your own pharmacy, we want you to feel comfortable with the medication we dispense to you for your pet. It is the same exact medication sold to you by your veterinarian. We only dispense U.S. FDA/EPA approved products, which we unconditionally guarantee 100%. As with all pharmacies, 1-800-PetMeds' products are inspected by the U.S. Food and Drug Administration. Since we are located in Florida, we are also inspected by the Florida Department of Health. We are in full compliance with both agencies. Also, we are a public company listed on the NASDAQ (Symbol: PETS), so we are subject to very strict reporting and disclosure requirements. 1-800-PetMeds is a. Pharmacy Verified Website: https://www.safe.pharmacy/buying-safely/#USvets Please be assured that you can trust 1-800-PetMeds completely for all of your pet medication needs. ~ Abby, PetMeds Pro

By PetMeds® M., PetMeds Pro

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