Ace Hardware Questions & Answers

Here’s what consumers have asked with answers from Ace Hardware staff and previous consumers.

3 questions answered

67% answered in 1 day

Question:

Are there other similar companies to ace hardware that are less expensive or better? Are there other similar companies to ace hardware that are less expensive or better?

Answer:

There may be, I buy things from various sources depending on where I am and so on. In bigger cities there are most likely more competitors than here in this relatively small city. Nonetheless, here, ACE is excellent as far as I am concerned.

By David J. over a year old

See more answers (2)

Question:

Can you share a success story using ace hardware? Can you share a success story using ace hardware?

Answer:

I purchased a quite expensive electric yard tool from ACE, got it home and it would not even assemble properly. That was a problem with the manufacturer, which is Black & Decker, not the hardware store. I try to avoid Black & Decker because of similar problems with their products in the past; the reason I bought this tools was because my wife wanted to use it and has not had any problems with Black & Decker products so I got it home thinking to make my wife happy with the tool. The tool is a string trimmer and it was not possible to install the guard at the bottom of the shaft. Perhaps a hammer would have helped but I don't like having to hammer a brand new tool together to make it work. Ace promptly refunded my money on that one. Another time I purchased an Ego yard tool and got it home and decided it was not what I need so I took it back and my money was right away refunded.

By David J. over a year old

Question:

I purchased two $50 gift cards and was to receive two additional $10 gift cards. i have never received them and i have contacted ace four times now I purchased two $50 gift cards and was to receive two additional $10 gift cards. i have never received them and i have contacted ace four times now

Answer:

I am just a customer. I have never bought any gift cards and so have no idea why Ace is not responding properly.

By David J. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
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Ace Hardware Questions & Answers

Are there other similar companies to ace hardware that are less expensive or better? Are there other similar companies to ace hardware that are less expensive or better?

Can you share a success story using ace hardware? Can you share a success story using ace hardware?

I purchased two $50 gift cards and was to receive two additional $10 gift cards. i have never received them and i have contacted ace four times now I purchased two $50 gift cards and was to receive two additional $10 gift cards. i have never received them and i have contacted ace four times now

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