• ADOR

ADOR

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Overview

ADOR has a rating of 4.2 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ADOR most frequently mention customer service, good quality, and shopping experience. ADOR ranks 75th among Women's Clothing sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 88.7%
Positive
102
Neutral
2
Negative
11
40
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How would you rate ADOR?
Top Positive Review

“Love Ador!”

Christine N.
9/25/24

I received my order today and am so pleased with the quality of the items. Fabric is very nice and everything is lined. True to size. I also had something come up that required I speak with customer service. They handled the issue promptly and even better than I could have expected. I will be shopping here in the future!

Top Critical Review

“Communication from Australia? Forget it!”

Melissa S.
8/16/24

I have recently received my Ador order. Nothing wrong with the outfit, except it doesn't fit. So I have tried to send 3 emails to the company so far to get it exchanged. Their webwsite is horrendous as it reverts back to the order page, where (unbelievably) my order is not on it. Yes, I have received it, but shouldn't it still be accessible (in my account) online to go ahead with the exchange? Nor do they accept PDF proof of payment through Paypal. I'm wondering if the site is legit as none of my emails are getting through either through *******@ador.com or *******@ador.com - maybe this company needs further investigating.

Reviews (211)

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customer service (27)
Thumbnail of user valerieg642
Australia
1 review
0 helpful votes
  • Send Message
October 21st, 2024
Verified purchase

I fell deeply in love with your green shirt dress, and hummed and harder as I do. Then I couldn't get the image out of my head the following day. I thought comfort, Style, Blink! And off course Christmas.
So I purchased the item and am waiting and hoping it will live up to expectations and fit me.
I really appreciated the different angles the product shots offered.
Kind regards
Valerie Gregg

Service
Thumbnail of user adorf
ADOR S. – ADOR Rep

Thank you for your heartfelt feedback! It's wonderful to know that the dress evoked feelings of comfort, style, and even a touch of Christmas spirit. We do believe the dress will live up to your expectations as we take great pride in providing high-quality products. We also believe that showcasing our items from various perspectives helps our customers make informed decisions. Glad we could assist!

Thumbnail of user christinen1218
North Carolina
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I received my order today and am so pleased with the quality of the items. Fabric is very nice and everything is lined. True to size. I also had something come up that required I speak with customer service. They handled the issue promptly and even better than I could have expected. I will be shopping here in the future!

Thumbnail of user adorf
ADOR S. – ADOR Rep

Hi,

I hope this message finds you well.

We are absolutely thrilled to read your positive review! It's customers like you who make our day and inspire us to continue providing exceptional service and products.

Thank you once again for your kind words and continued support. If there's anything else we can do for you, please don't hesitate to reach out.

Wishing you all the best!

Warm regards,
ADOR CS Team

Thumbnail of user gabrielad114
GB
1 review
1 helpful vote
  • Send Message
September 24th, 2024

I bought this beautiful silk shirt from Ador, and as a first-time customer, I couldn't be happier with my experience! The order arrived incredibly fast, which was a pleasant surprise. The shirt itself is amazing. The fabric feels incredibly soft and definitely high-quality silk. I'm super impressed to be honest, and it's clear this is a 5/5 purchase. After this first experience, I'll definitely be shopping here again, they got some lovely products, but I wanted to give it a try first. Highly recommend

Tip for consumers:
you will get what you see on pictures. At least my shirt was exactly as the advertized one, which was great!

Products used:
Shirt

Service
Value
Shipping
Quality
Thumbnail of user adorf
ADOR S. – ADOR Rep

Wow, It makes my day to read positive comments like yours. Thank you for liking our products and we hope to see you at ADOR soon!

Thumbnail of user dorisr1033
Ohio
1 review
0 helpful votes
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November 3rd, 2024
Verified purchase

These styles are gorgeous! I'm a fashion snob, and there were two flowy dress styles that I ordered immediately when I saw them. I can't wait to show them off! Great communication from the company too.

Thumbnail of user adorf
ADOR S. – ADOR Rep

We're thrilled that you love our styles! Just imagine how amazing you'll look in those flowy dresses! Have fun putting together your outfits!

Thumbnail of user domn10
New York
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

Very easy order. Now I have not received my purchase yet but the pictures, descriptions, reviews all seem to be legitimate. If the products looks and feels half as good as the process I went through to purchase it than I will be a very satisfied customer.

Thumbnail of user adorf
ADOR S. – ADOR Rep

If there's anything else we can do to assist you in the meantime, please don't hesitate to let us know.

Thank you for your understanding and for choosing to shop with us.

Thumbnail of user trishg180
Ireland
1 review
0 helpful votes
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November 4th, 2024
Verified purchase

From ordering to delivery I am very pleased with service
I absolutely love the clothes. Unfortunately I have to them altered as I am much shorter than clothes were designed for but am happy to do that

Thumbnail of user adorf
ADOR S. – ADOR Rep

Hi there! I'm glad to hear that you are pleased with our service from ordering to delivery! It's great to know that you love the clothes you received. If you need to have them altered to better fit your height, that's no problem at all. It's wonderful that you are happy to make that adjustment. If you need any assistance or have any questions about the alteration process, feel free to reach out to us. We're here to help!

Thumbnail of user lisag3607
Texas
1 review
0 helpful votes
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September 1st, 2024
Verified purchase

When I saw the ad and all the outfits that were SO ME, I just hoped they would really look good and be good quality in person. I was so happy when I opened the package! High quality and so beautiful! I love it! Wore it the first time last night and got gushing compliments both places I went! I've already ordered 3 more outfits!

Thumbnail of user adorf
ADOR S. – ADOR Rep

That's great news! We're thrilled that our designs align with your style. Quality is a top priority for us, and our outfits are exactly as depicted in our pictures and videos. Our goal is to deliver what our customers desire. Thank you once again for your ongoing support!

Thumbnail of user gabriellao24
Hungary
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

Good quality, reliable sizing.
One item from my first order was out of stock. There was continuous communication, information, option to keep or cancel the order was provided, keeping the order was rewarded with a discount bonus...
I'm satisfied.

Thumbnail of user alisond310
Australia
1 review
0 helpful votes
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August 22nd, 2024
Verified purchase

I am just about to receive my 3rd order from Ador. Each dress has been as described and the sizing has been as per the size guide. The material used to create these dresses is beautiful and of course, I can't argue with the price point, it's phenomenal!
Thank you Ador, you are my go-to store for a beautiful dress.

Thumbnail of user adorf
ADOR S. – ADOR Rep

Wow! We are absolutely thrilled to hear this! Thank you for your continued support and recognition! This truly means everything to us. We will be sure to share this wonderful news with our colleagues as well. It serves as a great encouragement for all of us and motivates us to continue our excellent work!

Thumbnail of user christineb2946
Tunisia
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

I recently had the pleasure of shopping at ADOR and I must say, I was thoroughly impressed by their exceptional prices, lightning-fast delivery service, and the overall decent quality of the products I received. What stood out to me the most was the detailed and accurate descriptions of each item for sale, which made my shopping experience a breeze. I look forward to shopping with them again in the future.

Thumbnail of user adorf
ADOR S. – ADOR Rep

Thank you for sharing your positive shopping experience with us! This is fantastic news for us and is exactly what we strive for through our hard work. Your feedback has brightened our day and encourages us to keep pushing forward. We look forward to serving you again in the future and hope to continue exceeding your expectations.

Thumbnail of user ivannab8
Ireland
1 review
0 helpful votes
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October 6th, 2024
Verified purchase

I adore their dresses))) The fabric, colour and shape are incredible! Now ADORE is my favourite one! I have already chosen an image for Christmas party)

Thumbnail of user adorf
ADOR S. – ADOR Rep

That's wonderful to hear! We're truly honored that you adore our store and designs. You're going to look absolutely stunning at the Christmas party!

Thumbnail of user amyt1787
Oregon
1 review
0 helpful votes
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September 20th, 2024
Verified purchase

My first purchase with Adore. I ordered three blouses that did not disappoint. Fits great and will add style to my wardrobe. I'm a fan and will order again!

Thumbnail of user adorf
ADOR S. – ADOR Rep

Great to hear you're happy with the blouses you bought from us! We're working on new designs and collections and can't wait to share them with you!

Thumbnail of user dianem3313
Washington
1 review
0 helpful votes
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September 4th, 2024
Verified purchase

Every time I have ordered from an unknown merchant the item is cheap and ugly unlike the website's description. I donate to the Goodwill rather than mailing back. I can honestly say this blouse looked gorgeous on the website so I thought one last time. IT WAS BEAUTIFUL SO HAPPY I ORDERED IT.! JUST ORDERED ANOTHER one. The material and quality are that of a 200.00 blouse not a 42.00 dollar one. Best clothing line and customer service ever!

Thumbnail of user adorf
ADOR S. – ADOR Rep

Thank you so much for your trust and recognition! We firmly believe that honesty is a crucial aspect of conducting business, and we consistently deliver on our promises to our customers, including the design, color, material, and quality. We are committed to upholding our high standards and ensuring consistent performance. Once again, thank you for your support!

Thumbnail of user hildam143
Texas
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Last year I buy a beautiful blue dress to use in my daughter's wedding. I received many compliments. The size and the color was exactly that was describe. Thank Ador.

Thumbnail of user adorf
ADOR S. – ADOR Rep

Wow! We're thrilled to hear that! You must look absolutely stunning! Our items are exactly as described online. We are committed to providing unique designs of the high quality to ensure a delightful experience. Thanks again for your support!

Thumbnail of user debig75
Minnesota
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Sadly living in NYC I was one to go only for designer clothes which was absolutely silly to do. I get more compliments on my Ador clothes and quality than my Chanel! Will never stop ordering them

Thumbnail of user adorf
ADOR S. – ADOR Rep

That's awesome news! At ADOR, we're dedicated to providing top-notch, unique designs that stand out. We'll keep rocking our distinctive style and upholding our high standards to offer even more fashion options and make you feel amazing!

Thumbnail of user danielad161
Argentina
1 review
0 helpful votes
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July 21st, 2024
Verified purchase

I am absolutely thrilled with the dress I received! It is truly wonderful and fits me perfectly. The fabric is just right, exuding quality that is perfect for a wedding guest attire. Moreover, the price point is fantastic, offering great value for such a beautiful dress. I was pleasantly surprised by how quickly the delivery arrived, adding to the overall positive experience. I will definitely be a returning customer and look forward to ordering from them again.

Thumbnail of user maia43
Italy
1 review
0 helpful votes
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July 20th, 2024
Verified purchase

I am extremely pleased with the dress I received from this company. As a first-time customer, I was a bit uncertain about what to anticipate, but the dress surpassed my expectations. The colors are delightful, and the material is lightweight, making it ideal for vacations. I am already looking forward to placing another order.

Thumbnail of user lowellav
California
1 review
0 helpful votes
  • Send Message
August 16th, 2024
Verified purchase

I appreciate that there is a video on how the dress flow and this helped me make an easy decision in placing the order. The dress did not disappoint! Love the color and the material.

Thumbnail of user adorf
ADOR S. – ADOR Rep

We're thrilled to hear that you love our videos on the product page! We agree that pictures may not always capture all the details and the way the dress looks when worn. With the videos, you can see exactly how the dress flows and get a better sense of its overall details. We believe that anything that helps our customers is worth it.

Thumbnail of user tetyanam8
Australia
1 review
0 helpful votes
  • Send Message
August 22nd, 2024
Verified purchase

I have ordered a few things from Ador. First of all I was amazed by beautiful fabric, and the quality!
It was quick delivery and the packing was brilliant!
Thank you!

Thumbnail of user adorf
ADOR S. – ADOR Rep

Thank you for your trust and ongoing support! Our goal is to ensure that our customers have a great shopping experience with us and receive everything they expect and more. Your satisfaction is our top priority!

Thumbnail of user wafae2
Tunisia
1 review
0 helpful votes
  • Send Message
July 6th, 2024
Verified purchase

Regular return for elegant design
Several months ago, I stumbled upon this online store and it quickly became a staple in my shopping routine. Every time I need a new dress, I find myself drawn back here. The design is what truly sets this store apart. It's elegant, intuitive, and consistently offers high-quality products that reflect a deep understanding of aesthetics. Can't be more pleased with their dresses.

Thumbnail of user margaretf1508
Ireland
1 review
0 helpful votes
  • Send Message
October 3rd, 2024
Verified purchase

Found website very easy to go through,Ordering was easy,
So far 2days after Ordering my purchase is on its way.

Thumbnail of user adorf
ADOR S. – ADOR Rep

Thank you for your support! We're thrilled to hear you find it easy. We strive to deliver orders promptly and believe you'll love it upon receipt.

Thumbnail of user wandar422
Wisconsin
1 review
0 helpful votes
  • Send Message
July 29th, 2024
Verified purchase

Even though the shipment was late ADOR communicated with me constantly. When the dress arrived I was very happy with it and the size was as described.

Thumbnail of user samf855
New York
1 review
0 helpful votes
  • Send Message
July 31st, 2024
Verified purchase
• Updated review

Beautiful dress, color en everything. The dress is beautiful, and the shipping didn't take long time.
Thank you.

Service
Value
Shipping
Returns
Quality
Beautiful dress
July 26th, 2024
Verified purchase
• Previous review

When I saw the video I really liked the three colors I saw.
And the dress arrived on time and the fabric is as I expected.

Thumbnail of user debm470
Australia
1 review
0 helpful votes
  • Send Message
September 6th, 2024
Verified purchase

Fast delivery, easy ordering...sizing needs to be a little more accurate

Thumbnail of user adorf
ADOR S. – ADOR Rep

Thank you for sharing your shopping experience. We're thrilled that our dress exceeded your expectations. We assure our customers that we deliver exactly what we showcase online. We'll maintain our high standards for quality and fast delivery, and strive to enhance our sizing.

Thumbnail of user melsimpress
Australia
1 review
0 helpful votes
  • Send Message
August 16th, 2024

I have recently received my Ador order. Nothing wrong with the outfit, except it doesn't fit. So I have tried to send 3 emails to the company so far to get it exchanged. Their webwsite is horrendous as it reverts back to the order page, where (unbelievably) my order is not on it. Yes, I have received it, but shouldn't it still be accessible (in my account) online to go ahead with the exchange? Nor do they accept PDF proof of payment through Paypal. I'm wondering if the site is legit as none of my emails are getting through either through *******@ador.com or *******@ador.com - maybe this company needs further investigating.

Service
Value
Shipping
Returns
Quality
Thumbnail of user adorf
ADOR S. – ADOR Rep

Hi Melissa!

This is the customer service support team at ADOR. We're sorry to hear that you're having trouble reaching us, and we apologize for any inconvenience this may have caused.

Don't worry, we're here to assist you. We've sent you a private message and would appreciate it if you could reply there with your order number so we can quickly process the exchange for you.

We'd like to address a possible reason for not finding your order in your account. It's likely that you're logged into a different account than the one used to place the order. Please respond to our private message so we can investigate this further.

If you have any concerns about your order, you can also reach out to us at customerservice@ador.com. (Hope this email address stays visible). We're also sorry to hear that your emails aren't getting through. Sitejabber has hidden the email addresses you mentioned for privacy reasons, so let's continue our conversation in the private message to identify the email you're having trouble with.

At ADOR, we value each of our customers and are committed to assisting you. We'll do our best to help and strive to make contacting us as easy as possible.

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Thumbnail of user adorf
ADOR S.
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4.2
211 reviews
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