ADOR has a rating of 4.2 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ADOR most frequently mention customer service, good quality, and shopping experience. ADOR ranks 75th among Women's Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
I received my order today and am so pleased with the quality of the items. Fabric is very nice and everything is lined. True to size. I also had something come up that required I speak with customer service. They handled the issue promptly and even better than I could have expected. I will be shopping here in the future!
I have recently received my Ador order. Nothing wrong with the outfit, except it doesn't fit. So I have tried to send 3 emails to the company so far to get it exchanged. Their webwsite is horrendous as it reverts back to the order page, where (unbelievably) my order is not on it. Yes, I have received it, but shouldn't it still be accessible (in my account) online to go ahead with the exchange? Nor do they accept PDF proof of payment through Paypal. I'm wondering if the site is legit as none of my emails are getting through either through *******@ador.com or *******@ador.com - maybe this company needs further investigating.
I fell deeply in love with your green shirt dress, and hummed and harder as I do. Then I couldn't get the image out of my head the following day. I thought comfort, Style, Blink! And off course Christmas.
So I purchased the item and am waiting and hoping it will live up to expectations and fit me.
I really appreciated the different angles the product shots offered.
Kind regards
Valerie Gregg
I received my order today and am so pleased with the quality of the items. Fabric is very nice and everything is lined. True to size. I also had something come up that required I speak with customer service. They handled the issue promptly and even better than I could have expected. I will be shopping here in the future!
Hi,
I hope this message finds you well.
We are absolutely thrilled to read your positive review! It's customers like you who make our day and inspire us to continue providing exceptional service and products.
Thank you once again for your kind words and continued support. If there's anything else we can do for you, please don't hesitate to reach out.
Wishing you all the best!
Warm regards,
ADOR CS Team
I bought this beautiful silk shirt from Ador, and as a first-time customer, I couldn't be happier with my experience! The order arrived incredibly fast, which was a pleasant surprise. The shirt itself is amazing. The fabric feels incredibly soft and definitely high-quality silk. I'm super impressed to be honest, and it's clear this is a 5/5 purchase. After this first experience, I'll definitely be shopping here again, they got some lovely products, but I wanted to give it a try first. Highly recommend
Tip for consumers:
you will get what you see on pictures. At least my shirt was exactly as the advertized one, which was great!
Products used:
Shirt
Wow, It makes my day to read positive comments like yours. Thank you for liking our products and we hope to see you at ADOR soon!
These styles are gorgeous! I'm a fashion snob, and there were two flowy dress styles that I ordered immediately when I saw them. I can't wait to show them off! Great communication from the company too.
We're thrilled that you love our styles! Just imagine how amazing you'll look in those flowy dresses! Have fun putting together your outfits!
Very easy order. Now I have not received my purchase yet but the pictures, descriptions, reviews all seem to be legitimate. If the products looks and feels half as good as the process I went through to purchase it than I will be a very satisfied customer.
If there's anything else we can do to assist you in the meantime, please don't hesitate to let us know.
Thank you for your understanding and for choosing to shop with us.
From ordering to delivery I am very pleased with service
I absolutely love the clothes. Unfortunately I have to them altered as I am much shorter than clothes were designed for but am happy to do that
Hi there! I'm glad to hear that you are pleased with our service from ordering to delivery! It's great to know that you love the clothes you received. If you need to have them altered to better fit your height, that's no problem at all. It's wonderful that you are happy to make that adjustment. If you need any assistance or have any questions about the alteration process, feel free to reach out to us. We're here to help!
When I saw the ad and all the outfits that were SO ME, I just hoped they would really look good and be good quality in person. I was so happy when I opened the package! High quality and so beautiful! I love it! Wore it the first time last night and got gushing compliments both places I went! I've already ordered 3 more outfits!
That's great news! We're thrilled that our designs align with your style. Quality is a top priority for us, and our outfits are exactly as depicted in our pictures and videos. Our goal is to deliver what our customers desire. Thank you once again for your ongoing support!
Good quality, reliable sizing.
One item from my first order was out of stock. There was continuous communication, information, option to keep or cancel the order was provided, keeping the order was rewarded with a discount bonus...
I'm satisfied.
I am just about to receive my 3rd order from Ador. Each dress has been as described and the sizing has been as per the size guide. The material used to create these dresses is beautiful and of course, I can't argue with the price point, it's phenomenal!
Thank you Ador, you are my go-to store for a beautiful dress.
Wow! We are absolutely thrilled to hear this! Thank you for your continued support and recognition! This truly means everything to us. We will be sure to share this wonderful news with our colleagues as well. It serves as a great encouragement for all of us and motivates us to continue our excellent work!
I recently had the pleasure of shopping at ADOR and I must say, I was thoroughly impressed by their exceptional prices, lightning-fast delivery service, and the overall decent quality of the products I received. What stood out to me the most was the detailed and accurate descriptions of each item for sale, which made my shopping experience a breeze. I look forward to shopping with them again in the future.
Thank you for sharing your positive shopping experience with us! This is fantastic news for us and is exactly what we strive for through our hard work. Your feedback has brightened our day and encourages us to keep pushing forward. We look forward to serving you again in the future and hope to continue exceeding your expectations.
I adore their dresses))) The fabric, colour and shape are incredible! Now ADORE is my favourite one! I have already chosen an image for Christmas party)
That's wonderful to hear! We're truly honored that you adore our store and designs. You're going to look absolutely stunning at the Christmas party!
My first purchase with Adore. I ordered three blouses that did not disappoint. Fits great and will add style to my wardrobe. I'm a fan and will order again!
Great to hear you're happy with the blouses you bought from us! We're working on new designs and collections and can't wait to share them with you!
Every time I have ordered from an unknown merchant the item is cheap and ugly unlike the website's description. I donate to the Goodwill rather than mailing back. I can honestly say this blouse looked gorgeous on the website so I thought one last time. IT WAS BEAUTIFUL SO HAPPY I ORDERED IT.! JUST ORDERED ANOTHER one. The material and quality are that of a 200.00 blouse not a 42.00 dollar one. Best clothing line and customer service ever!
Thank you so much for your trust and recognition! We firmly believe that honesty is a crucial aspect of conducting business, and we consistently deliver on our promises to our customers, including the design, color, material, and quality. We are committed to upholding our high standards and ensuring consistent performance. Once again, thank you for your support!
Last year I buy a beautiful blue dress to use in my daughter's wedding. I received many compliments. The size and the color was exactly that was describe. Thank Ador.
Wow! We're thrilled to hear that! You must look absolutely stunning! Our items are exactly as described online. We are committed to providing unique designs of the high quality to ensure a delightful experience. Thanks again for your support!
Sadly living in NYC I was one to go only for designer clothes which was absolutely silly to do. I get more compliments on my Ador clothes and quality than my Chanel! Will never stop ordering them
That's awesome news! At ADOR, we're dedicated to providing top-notch, unique designs that stand out. We'll keep rocking our distinctive style and upholding our high standards to offer even more fashion options and make you feel amazing!
I am absolutely thrilled with the dress I received! It is truly wonderful and fits me perfectly. The fabric is just right, exuding quality that is perfect for a wedding guest attire. Moreover, the price point is fantastic, offering great value for such a beautiful dress. I was pleasantly surprised by how quickly the delivery arrived, adding to the overall positive experience. I will definitely be a returning customer and look forward to ordering from them again.
I am extremely pleased with the dress I received from this company. As a first-time customer, I was a bit uncertain about what to anticipate, but the dress surpassed my expectations. The colors are delightful, and the material is lightweight, making it ideal for vacations. I am already looking forward to placing another order.
I appreciate that there is a video on how the dress flow and this helped me make an easy decision in placing the order. The dress did not disappoint! Love the color and the material.
We're thrilled to hear that you love our videos on the product page! We agree that pictures may not always capture all the details and the way the dress looks when worn. With the videos, you can see exactly how the dress flows and get a better sense of its overall details. We believe that anything that helps our customers is worth it.
I have ordered a few things from Ador. First of all I was amazed by beautiful fabric, and the quality!
It was quick delivery and the packing was brilliant!
Thank you!
Thank you for your trust and ongoing support! Our goal is to ensure that our customers have a great shopping experience with us and receive everything they expect and more. Your satisfaction is our top priority!
Regular return for elegant design
Several months ago, I stumbled upon this online store and it quickly became a staple in my shopping routine. Every time I need a new dress, I find myself drawn back here. The design is what truly sets this store apart. It's elegant, intuitive, and consistently offers high-quality products that reflect a deep understanding of aesthetics. Can't be more pleased with their dresses.
Found website very easy to go through,Ordering was easy,
So far 2days after Ordering my purchase is on its way.
Thank you for your support! We're thrilled to hear you find it easy. We strive to deliver orders promptly and believe you'll love it upon receipt.
Even though the shipment was late ADOR communicated with me constantly. When the dress arrived I was very happy with it and the size was as described.
Beautiful dress, color en everything. The dress is beautiful, and the shipping didn't take long time.
Thank you.
When I saw the video I really liked the three colors I saw.
And the dress arrived on time and the fabric is as I expected.
Fast delivery, easy ordering...sizing needs to be a little more accurate
Thank you for sharing your shopping experience. We're thrilled that our dress exceeded your expectations. We assure our customers that we deliver exactly what we showcase online. We'll maintain our high standards for quality and fast delivery, and strive to enhance our sizing.
I have recently received my Ador order. Nothing wrong with the outfit, except it doesn't fit. So I have tried to send 3 emails to the company so far to get it exchanged. Their webwsite is horrendous as it reverts back to the order page, where (unbelievably) my order is not on it. Yes, I have received it, but shouldn't it still be accessible (in my account) online to go ahead with the exchange? Nor do they accept PDF proof of payment through Paypal. I'm wondering if the site is legit as none of my emails are getting through either through *******@ador.com or *******@ador.com - maybe this company needs further investigating.
Hi Melissa!
This is the customer service support team at ADOR. We're sorry to hear that you're having trouble reaching us, and we apologize for any inconvenience this may have caused.
Don't worry, we're here to assist you. We've sent you a private message and would appreciate it if you could reply there with your order number so we can quickly process the exchange for you.
We'd like to address a possible reason for not finding your order in your account. It's likely that you're logged into a different account than the one used to place the order. Please respond to our private message so we can investigate this further.
If you have any concerns about your order, you can also reach out to us at customerservice@ador.com. (Hope this email address stays visible). We're also sorry to hear that your emails aren't getting through. Sitejabber has hidden the email addresses you mentioned for privacy reasons, so let's continue our conversation in the private message to identify the email you're having trouble with.
At ADOR, we value each of our customers and are committed to assisting you. We'll do our best to help and strive to make contacting us as easy as possible.
Thank you for your heartfelt feedback! It's wonderful to know that the dress evoked feelings of comfort, style, and even a touch of Christmas spirit. We do believe the dress will live up to your expectations as we take great pride in providing high-quality products. We also believe that showcasing our items from various perspectives helps our customers make informed decisions. Glad we could assist!