i need to speak with someone in customer service about my order. The phone number won't go through and I have sent 2 emails now. Been waiting on order, in tracking it, it was all the way here and never delivered but routed back to there and tracking says left days ago for here,,please contact me

asked by Tamra J. on 3/29/17

2 Answers
Thumbnail of user mariy81

I just unsubscribe from adore me today I been there customer over 2 years. I always ordered stuff and never did really pay attention when I will get my items but this year December 1 I placed in my order and today is December 17 I havent recd it and Im going out of town on December 12 I emailed them asking plzzz do overnight shipping at least one of the items but nope they ignored my request I even called them they said Roy was gonna call me back and he never did and prior to this they send me my set with the bra missing! Basically Im very disappointed. This is a joke! Stay away they lie

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Thumbnail of user adorem

Hello Tamra,

Thank you for letting us know!

We are deeply sorry to hear you had such an unpleasant experience with the shipping of your order.

It is not our intention to create inconveniences for our customers while ordering and given that you are our valued customer, we wish to ensure that all your orders are processed, shipped and delivered in a timely manner.

For us to further help you, we would need some additional information in order to identify your account and further investigate what happened.
Therefore, we would kindly ask you to contact us at help@adoreme.com or send a reply here with your order number or an email address and we will take it from there.

We look forward to hearing from you as we want to help you as quick as we can.

Best,
Adore Me

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