AdvanDate

I have been a customer for a while and lately their site has been going down. Constant bug fix requests have to be submitted and for the past 4 days my website has bee offline. I get support tickets addressed after 5 to 10 days.

Do not use this script if you run a business site its NOT ready for prime time.

No new updates or features added in over 9. Months. Hardly any development has occurred in my opinion.

We chose to go with a packaged solution to help with speed to market, and Advandate worked perfect for this. As long as you have some basic skills, it's all good. We spend most of our time making sure our site is unique and has fresh photo stock and content. That's really been the key, is to not use templates for everything. We needed to make the site 'Ours' to stand-out. We bumped our heads on some edits, but got it figured out. Support got back to us quick, resolved our issue and we're up and running.

We're happy so far with the software and support we have received from Advandate. They have been extremely helpful and their knowledge of the dating industry is paramount. They opened our eyes to so many different angles. If you a real review of Advandate then please feel free to contact me and I'll show you our site. If you're considering a dating site then call them. You'll find that you'll be more than happy for they love to talk about it. :)

Not much works and IF you can even get to support (because they lock it so you can't even put in a ticket) they are rude and tell you everything is your fault. When you say ok it's my fault how can I fix it, they will say that's your problem. I found the page saying here's the number for the owner but that's a no go as well.

The site is clunky at best and not working usually. My family is in the IT business and can't fix these issues. They will not refund, help, support or really do anything. This is a major scam STAY AWAY!

I purchased this software about 5 months ago. Let me tell you that I am very satisfied with the software. However first and foremost... the customer service is amazing! These people are very professional when you communicate with them they are very quick to reply. I often times will put in a support ticket or send an e-mail and get a response within 15 minutes. Again... I am very satisfied and would purchases again if I had the chance. I also would recommend this to anyone since they help you set it up and everything. You do not need to know coding. If anyone on these reviews are saying this... they are lying or posting a fake review. Always beware of those. They do exist!

We have advandate software and it's been pretty cool since we got it.
We've been running for about 5 months now. Rick and Darren are always
There to take our chat. If you're looking for a good software don't
Believe the fake reviews here, call them or chat with them. Darren or
Rick can ease your mind.

I like the fact that they are Americans. Not Russians which was a selling point for me. The second is that I talked to Darren directly on the phone. Placed the order and had it installed about an hour later. They've been great with me so far and even did a little tweaking for me without charging. I suppose since it was easy for them.

So for us it was great. I recommend them and if you have any doubts, just call them and believe me when I say you can't believe all the negative reviews. Maybe some but I highly doubt they are true about Advandate.

I wrote an email to inquire about a feature they had and I wanted it explained more to me. They misunderstood the question and when i rewrote to tell them they misunderstood my question this is a quote from Rick Jacobson "... take your $#*! on down the road"
I will never, ever buy a product from a company that treated my emails like that, good thing I did not purchase anything and advise others to stay away too...

My name is Jesse and I bought the software from advandate.com about a month ago and the process has been exceptional. I previously had another software package from another vendor that I thought was in the states. It turns out they were in Russia. I contacted advandate and the owner Rick answered the phone. He helped me every step of the way. The service has been outstanding so I have to write this. The key difference is that Rick knows what he is talking about and he's an American, not a Russian. He appears to really care about his customers because he's always been available. That really speaks volumes about people that are available when you have questions. If you're thinking about starting a dating site, consider calling Rick first. Even if you don't buy from them you'll surely get some knowledge about the dating world while talking to him.

Before purchasing, I was answered questions very promptly. Once I paid, I was told to use the online support system, which is a joke. You get a response days later if at all, and no resolution either to your problems. Their software is full of bugs. I don't know how they even sell this unfinished product. Can't believe they are still in business of fooling people, and stealing their money. My fault for not reading all their negative reviews. My loss and total dissapointment. Buyer beware!

We did a lot of research and came to Advandate and were taken care of from the very beginning. I don't know what this other person is saying but from day one Rick and company have taken great care of us. There were a couple hosting bugs but the support team resolved them right away. So in closing, we like the solution from advandate.

We would like to thank you to all the staff of Advandate especially to Rick for always been there to support us no matter what w ask and we are very grateful. Advandate don't just sell you the software and leave the rest to you, they are with you all the way. Since we are new in this dating website industry Advandate patiently help us with all the problems we encountered. The software we bought is HUGE as a site back end, admin panel, desktop front end in mobile browser, mobile version, IOS and android app. They have 20 very responding Templates and you can customize it the way you wanted. Advandate works great for us. They do everything for us. You won't regret going with Advandate, they are the best solution out there!
JEFF & JOY

The program package came in with loads of bugs and less than a half of it functioning at all. The main page didn't work at all(login drop down menu), preloaded codes for the payments doesn't work, logout didn't work... actually it is easier to list what works than what doesn't. A lot of english grammar mistakes. The promised 24/7 support barely answer/provide support if at all. I am seriously considering about getting my money back and look for a better service.

I got Advandate and immediately had to hire people to rework the site I built. The templates are cheap looking to say the least. I complained and the owner (Rick) cancelled my license but kept my money. Apparently he can't take any criticism. If there are bad reviews he immediately says it is his competition. I can tell you it is nothing but his poor product and pathetic customer service. Take some great advice... use ANY other dating software!

My husband and I have yet to try out the software, but we have asked questions that has till today NOT been answered. We bought the software today and did all the steps they had asked in the email we got after purchase. We planned our day around it but is stuck with waiting for them to respond to us. Their customer service is horrible. In the chat bubble on the website it says that they are always available. Do not fall for that, they are not. We tried the chat bubble thing multiple times and never got any answers back. Tried calling the number on the website multiple times and left a voicemail, also never got an answer or a call back. We are still waiting for them to contact us and put the software on godaddy. I'm not sure if we need to wait or just file a claim but so far the service is HORRIBLE. Worst customer service I have ever worked with. And we are real customers (before they say it's fake) and we can also prove it with receipts.

Just our little review of advandate. We purchased the software a month ago and while there were a couple php issues they were able to resolve them quickly. I recommend Advandate because of the one on one attention that we got. They are making many changes to the software and it's all for the better.

I just started a website. I am hardly tech savvy, but Rick and his team have been great! I have needed so much help getting my site together, and him and the team have been helping me 100 percent and have been extremely patient with me. I really appreciate all of their help and would definitely recommend using them.

They only rob your money. No customer service. They should be blacklisted. I have paid for Enterprenuer package 2019 and since then i am suffering and my money is gone to dogs. I am going to complain in the US chambers of Commerce.

The service sucks, the templates are cheap and worse, customer service the worse ever. I asked for refund and immediately i got blocked from the support site. I am disputing this with my credit card company and i will make sure these idiots dont get away with this.

Dont waste your time and money with advandate. They are worse ever. Not worth the time and money. As soon as you pay, they attitude changes, they promise ******* members that will be installed, and when you pay, those ******* members are fake. "FAKE TO BE EXACT"
I had been referred to terms and condition and i have been to all the pages and there are no terms and conditions on the page,

These people are crooks, i swear dont spend a dime, its not worth it.

If you write a mail, you get a ticket number and then you wait and wait and wait. Nothing works with Advandate. I would feel ashame when i sell people such a software which is full of mistakes. For example, in English language man is man, if you change to German language this man is suddenly a woman. Next language nothing shows. To choose a country is not possible, only mistakes after mistakes. To get the money back - no chance. Stay far away from that company!

We are MultusDating and we got the software and the mobile app about 4 months ago. The software is great and allows us to do multiple sites on one domain which is key for us. We also have the mobile source and it was just a great value. Rick is a good man over there and stands behind his word. He answers the phone unlike the Russians who appear to be in the states when they are not. Call Rick, he does answer the phone and he stands behind his product.

We were quite happy with our purchase. They have a new version and and the previous version. We chose the 12.2 version for it had the WLD in it. Good that they still offered that 12.2 version. It's been a great investment for us and quite happy with the customer service as well. The free hosting was sweet too!

Clearly the previous reviewer is not a real customer. Sad to see competiors posting fake reviews.

The software could not be installed on my server (1and1) and they give up and forced me to use their server.
They promised me to refund my money but i never got it back.
They are liar!