Definitely not. I spent £1000 and never received goods and no money back

Never ever buy there anything!
If you ever get an item, it will be a junk (or you get nothing). The dispute on Ali is a bad joke... you never get your money back.

Don't bother as there's no guarantee

Don't do business with alibaba

I order 2 cell phones but only shipped one, alibaba dispute is a joke, they the time to play, for sure they stand with seller, for the seller pay a lot money to Alibaba, so that they can buy fake order numbers, fake feedbacks, fake shipping labels, fake tracking number. After the pay, you start to pray!

I lost USD2000 with a scammer on Alibaba and strongly suggest you don't use them.

I had one good experience and one terrible experience. Hefei is a terrible company so I would NOT recommend them. From the time I placed my order, they continually tried to force me to pay more money to get my goods and Alibaba's dispute process was a joke even with evidence. I would recommend saving yourself the headache, as you'll likely not end up saving money anyway.

Alibaba Customer. Made several big transactions.

Only 1 Seller was professional and honest:

- Foshan Linhao Art Glass Co (Joy).

https://linhaoglass.en.alibaba.com/?spm=a2700.8443308.0.0.10853e5fteiSGC
Great and honest!
Highly recommend this company to everyone!

All other Sellers sent defective product with flaws and refuse to fix it.

Sellers (
Foshan Nanhai Prettywood):
- refuse to fix defects or return some amount of money.

- doors opens the wrong way (not as ordered), not like in USA

- Door glass inserted the wrong way

- missing parts

Etc...

Seller reply's: "Sorry for inconvenience"

Other Seller: (Shijiazhuang Yilin Arts Import - Ruthy)

https://yilinart.en.alibaba.com/?spm=a2700.8443308.0.0.10853e5fteiSGC
We ordered 2 mantel fireplaces and window trims.

1 fireplace arrived marble. Another - not marble (limestone - cheaper material). But they assured me"don't believe your eyes - it's marble!"

Missing parts!

This company charged me FULL price + expensive shipping for their mistake (missing parts). They took our money and didn't sent the product for 1 year.

Seller, why did you sent as fake marble? Did we pay you with fake money?

Alibaba? Dispute? Yes. We filed dispute 5 times - Alibaba canceled it.

Conclusion: Alibaba don't care about their reputation.

I won't buy anything on Alibaba.

I strongly recommend to avoid Alibaba to my friends and family members.

Alibaba, if you want to keep your customers, you should make them happy, not commit a fraud.

Strange, very strange indeed!
All 7 have a negative experience!
Let me tell you something. There might be scammers on the platform.
But... if you are careful you can detect them right away! By this moment i can tell most of them have left!
Talking about ordering you must know what you are doing and who you are dealing with! This is not Ebay, Amazon etc!

I always got what i ordered from Alibaba! All the way in the Caribbean!
At first i even was not using the platform as i should!
You know what can go wrong? When we start doing thing "My Own Way".

Trying to avoid taxes, asking for too much discount, or living in countries where the law enforcement is sloppy. Or using free shipping expresses who don't care about you!

Alibaba has all means you need to get refunded, dispute platform, trade assurance platform, trade manager where all your conversations are stored for years! Every single step you take during the purchasing process is monitored.
You can upload pictures in event of lost, broken or missing items!
Before they ship you can ask for photos via whatsapp, wechat, facebook, all to insure you are save!
In the past i did it my way, but even so i never mist out!

I just received by Fedex almost $2000 in goods.
YOU CAN SHOP WITH CONFIDENCE!
Just get to know the platform better and get to know your seller!
ALWAYS BE POLITE AND NOT SUPERIOR TO ANYONE!
Good Luck!

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