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on 8/26/15If something goes wrong with your shipment eg the company u purchased from is fraudulent Ali baba are useless, the loyalties tend to be with the supplier. The company the fraudulently scammed me PAK DENT MAX are still trading with Ali baba even though Ali baba was aware of what they did, hope it helps.
Alibaba is a Joke! They allow bad vendors keep doing businesses in their platform and they don't care! I have two months trying to return an equipment that doesn't works with the American standards and they won't allow me, and you know the worst? Alibaba does't allow you make a review if you aren't happy with the product, I am not a scammer! I am an unhappy customer :(