Can it be trusted to buy shoes

asked by anisten b. on 4/4/16

50 Answers
Thumbnail of user dennisf34

They cheated me out of my money! I don't trust them and you can't talk to anyone. Stay away from them!

Helpful  (7)
Thumbnail of user janetk15

I wouldn't recommend

Helpful  (7)
Thumbnail of user julianp10

Don't trust them not guaranteed, you might loose your money!

Helpful  (6)
Thumbnail of user manojr1

I had experience with them, I lost my money Aliexpress don't care about buyer. Don't go with them

Helpful  (5)
Thumbnail of user alishab7

I never bought shoes but what I do know that if something is wrong when you receive your order, good luck getting your money back!

Helpful  (4)
Thumbnail of user tessag2

If you want fake shoes. The clothing I have bought has been all low quality.

Helpful  (4)
Thumbnail of user joanp21

Absolutely no... first of all you might get it 3 months from now, you will probably get the wrong size and color

Helpful  (4)
Thumbnail of user ivanv7

PLEASE DO NOT ORDER.

Helpful  (3)
Thumbnail of user candys22

I wouldn't spend a lot of money. I bought one expensive item from aliexpress. Stopped working after week and I was out all the money. I'll never buy from here again.

Helpful  (3)
Thumbnail of user lan1010

Online shopping for shoes / clothing... Really

Unless you know they not knock offs (impossible till ordered), and sizing, varies greatly, it would be a major roll of the dice.

No PayPal, and basically no warranty / guarantee, since oversea vendor, and you have to wait 2-8 weeks for delivery, and if issue, request refund, which twice have failed to materialize for myself.

Helpful  (2)
Thumbnail of user yvettes10

They have made so many mistakes with orders either wrong size, color and sometimes an odor. If you like to receive shoes 2months later.

Helpful  (2)
Thumbnail of user bobj94

Anisten b. I purchased many items from aliexpress over the years. But last order the lind did not work and we worked outside of ali with Western Union and did not receive an order number. Always work within their website and get an order number. I had to contact a friend in China who got the vendor off his $#*!. Over 2 months and waiting for a tracking number to come through. Ok to order shoes but hope they are good quality. China has a lot of junk. So beware. Good luck

Helpful  (2)
Thumbnail of user waltert18

Look for a seller with good reviews and try buying from them if you have one or more bad experiences you know the answer is no. I notice the price on some items is to high I could go to target or walmart, Macys or amazon and get the same thing for around the same price with a guarantee.If you notice the price is to high never buy the product.

Helpful  (2)
Thumbnail of user pearls11

It's really hard to say. Some people still buy it. I think the better way is to look for the seller that have good reputation and a lot of order :) good luck

Helpful  (2)
Thumbnail of user georgew73

You can get better shoes in your own country. The best way to know whether you get the right supplier is to be in China. Unfortunately you cannot go there. No, don`t trust it.

Helpful  (1)
Thumbnail of user bliav

Anisten,
Only buy if you don't mind wasting your money. Half of the shoes I bought are poor quality and cheaply home made glued plastic. I finally figured out how these people do. Major copy cat products made in their homes. Very few pairs are true company made products. When you see at their website, it has brand name label on the shoes, but when I received them, blank, no label and terrible fit. I wasted half of my money buying shoes and clothes from them. I still have many unresolved products from different sellers. They didn't send the products but kept giving me fake tracking number which our mailing system doesn't lie, but I can't get my money back b/c I can't proved to them that I haven't received the damn products. My advice is, stick with what's sold over here because merchandise sold in the USA must passed product inspection for quality and safety before stores can sell them here. So, the higher price we pay here goes for the inspection process and return if we're not satisfied with the product. All of my skirts/shirts didn't fit right, either too big or too small. I have completely stopped ordering from them and canceled my account. Too good to be true, because it ain't true. Let me know if you want to see some of the ugly products I got. I will take some pictures before throwing them out. They can't even be donate because of the bad quality. Hit or miss kinda deal!

Helpful  (1)
Thumbnail of user emmans

Please don't ever try. Shoe sizes may vary & you may not sure if US size or china size.

Helpful  (1)
Thumbnail of user stephenb108

I think you have your answer - don't spend any money you wouldn't be happy enough to throw away. Don't buy anything that you would want some kind of consumer protection for - there is none.
There are 3 possibilities:
1. You get nothing and lose your money.
2. You get a cheap knock-off of what you thought you were buying and lose your money.
3. You get exactly what you wanted and are a happy customer.

I don't know how often '3' happens, but 1 & 2 are too common to take the risk for anything other than $2 specials.

Helpful  (1)
Thumbnail of user bridgetc8

Yes I brought my daughter, my son and son-in-law shoes from there. It's not going to come in the original box tho since it's coming from over seas. These were ordered on different dates as well.

Helpful  (1)
Thumbnail of user scottr755

They can be trusted to an extent. They do provide buyer protection but tend to side with the seller. Watch the feedback and reviews to make sure the seller is real. Also see if the store has been there for more then a year will help. There are a lot of scams on there.

Also purchasing clothes especially shoes is tricky because they are Asian sized and that's usually about two sizes smaller then normal. Most stores clearly mark this or request that you measure your foot size prior to ordering. It is also sometimes at your expense to ship something back so watch out for that.

Helpful  (0)
Thumbnail of user scotts248

They can't be trusted to breathe the same air as me. Horrible company! You will regret dealing with them!

Helpful  (0)
Thumbnail of user yyd

So far yes no issue for my 7 order of shoes their refund is half th price of your product within 7 days refund

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Thumbnail of user ayrobad

I don't know how they size shoes I tried to buy an outfit from this group amd never got it

Helpful  (0)
Thumbnail of user elih17

I have bought nike shoes from them before and it came in to UK no problem and tge quality us good. You need to checj the sellers feedback. If its a power seller i ussually check that their feedback is not less than 90% and if its a small seller not less than 95% thats just me thought. Also send them a message to say if its men or women shoes ypu want if its trainers you buying. Hope this helps

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Thumbnail of user joseg52

Most of the 'sellers' are cheaters... don't throw your money away!

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Thumbnail of user danielley2

Nope very poor quality and they steal your money.

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Thumbnail of user gloriag14

I have bought about 16 pairs of shoes and all were great so I guess it depends on the seller although mine were from different sellers. Good luck

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Thumbnail of user vinays4

Read the comments from the contributors, they are right on the money. DO NOT BUY high ticket Item. In other words buy only cheap stuff you will never go wrong and will not lose much. Rest is your Call. Try not to go for positive comments as they are written by the Company staff. B. O. Luck!

Helpful  (0)
Thumbnail of user christinas69

I spent 20 on a pastor of boots and I liked them. They fit well but I wouldn't spend to much just in case

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Thumbnail of user marieh66

I've never bought shoes from them so there's nothing I can really say about that.

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Thumbnail of user janv12

Look at the reviews. Some sellers on Aliexpress have good shoes, others don't.

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Thumbnail of user vladimirk12

I do not think so. I bought one item and it stopped working after 4 days. Fortunately it cost me 15 usd only.

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Thumbnail of user laurav18

No, I ordered a product that they didnt even have in stock but was advertised, and when i ssked for Corporate, or tried to get a refund, it took months and alot of aggrevation, not a trusted site, I would not buy anything from them!

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Thumbnail of user hamedb

From my experince, there only one simple answer: don't buy from aliexpress and his selected suppliers untill the top boss and the customer managing lady director dare to listen and respond to customer complaints fast instead of ignoring until we get fed up and just cut relationship and lose ou money(over 600 dollars my case). Bon courage! Regards. Ben belgium

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Thumbnail of user roberts328

Hi,
I think that would be unwise because the difficulty of getting the correct ftting, certainly in my case.
Have you tried Aliexpress?
Cheers
Rob

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Thumbnail of user christinab29

Aliexpress can be trusted. If you do your homework and buy from a seller who has sold a lot of items, who has been a long time seller and who has many positive feedbacks then you will not have a problem.
If there is no feedback for the seller then do not buy

Helpful  (0)
Thumbnail of user td44

Absolutely not. You will be responsible to pay for the return if they send the wrong size, color or if they are not as described. They are not like all of the other retailers if they make a mistake, they will pay to return. You have to pay to return... No matter what! Do not take the risk! It is not worth it! Buyer beware!

Helpful  (0)
Thumbnail of user senetaw

I never bought shoes but I wouldn't trust it. The item you see on the website is not the same item you receive. In this case, you actually don't get what you pay for. You get a knock off. I will never buy from them again.

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Thumbnail of user tammyb45

I wouldn't trust them to but anything!

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Thumbnail of user wolfk1

According to many sources it can't be trusted.

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Thumbnail of user johnm551

You must contact the seller and have documentation on what they say, Lee hencraft is a good seller of quality shoes on aliexpress

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Thumbnail of user mohsinm1

To be honest with you everything we buy from Ali express is not bad. What I have learnt after lot of buying is once you search for an item go to order status and see which suppliers have maximum orders and even its slightly expensive buy from that supplier however don't forget to have a look at customers reviews. Pl make 100% sure about your size

Helpful  (0)
Thumbnail of user jamalf3

From my experience Ali Express are never like Amazon and don't think they will ever be close. Their refund policy and process is complicated and time consuming. It took me several months to get my money back and had to escalate the matter to my credit card company. Not to mention that I never got my order or any update as well. Terrible experience!

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Thumbnail of user autumnp1

I wouldn't trust them for anything. Since my husband has bought that jersey, and we've never received it or a refund, I've noticed that's their MO for everything. Look them up... you will find hundreds if not thousands of bad reviews... things from scamming a customer all the way around to sending an item 3 to 4 times smaller than what was ordered. I would not order a thing from them if I were you.

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Thumbnail of user amandaa58

No! They sent me an item not wven remotley close to what i ordered and refused to refund me because "the forwarder wouldnt admit to the mistake!" Even though i sent multiple pictures of the item and the box it came in, address, codes, everything they requested prooving that it was the wrong item.

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Thumbnail of user nabila13

I wouldn't trust them with anything anymore. I deleted their app. All together, if that answers your question :)

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Thumbnail of user tamarag13

I wouldnt take the chance. Go with a reputable company.

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Thumbnail of user angelab47

They can't be trusted for anything besides ripping u off. Chinese company with the worst quality, if u get what u order.

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Thumbnail of user jolieb

You can't even trust sellers where they have high ratings. A LOT of those are still selling rip-offs of things they don't have permission to make and sell. I found a five star rated seller stealing my artwork on there. So rating means nothing.

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Thumbnail of user francoisl3

YES! I've bought 6 pair of shoes and over 170 other items. The size of the shoes were always right. Shopping is looooong though. Make sure to filter the items by Orders and check the reviews (like you would with eBay or amazon) I suggest you search for "Aliexpress honest review"

Enjoy your shopping

Helpful  (-1)

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