how can I guarantee that the items are authentic? Do they accept returns?

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how can I guarantee that the items are authentic? Do they accept returns?

asked by Yasmin D. on 8/30/18

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Ashford W. [Ashford Rep] · Answer 1 · 2018-09-02T12:09Z

Ashford W. [Ashford Rep]

on 9/2/18

Dear Yasmin,
For USA orders we have a 30 day return policy, for pre-owned items 14 days. All items sold by Ashford are 100% genuine and authentic with their original serial numbers intact. Additionally, all items sold by Ashford are brand new, unworn and free of defects, unless they are clearly described as "Certified Pre-Owned." All new Ashford items include original packaging, and care manuals. You can verify this at local watch shops or with serial numbers with the manufacture.

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how can I guarantee that the items are authentic? Do they accept returns?

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