• Auto Forward

Auto Forward

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Overview

Auto Forward has a rating of 2.5 stars from 417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Auto Forward most frequently mention customer service, target phone, and refund policy problems. Auto Forward ranks 20th among Mobile Applications sites.

  • Service
    123
  • Value
    120
  • Shipping
    98
  • Returns
    118
  • Quality
    118

This company does not typically respond to reviews

Positive reviews (last 12 months): 16.7%
Positive
1
Neutral
0
Negative
5
1270
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How would you rate Auto Forward?
Top Positive Review

“It's great to hire service with All Cracker”

Bella K.
4/16/24

I wanted to check my spuose's device and tried many applications but everywhere root was required to check social media. Thanks to all cracker I can do it without root. Just try their Family kit it includes every premium feature and it worth it. You can text them as well for help +1::904::200::6303

Top Critical Review

“Rojerspy Monitoring Service has proven to be incredibly effective in monitoring devices.”

Bethany B.
7/2/24

Rojerspy Monitoring Service has proven to be incredibly effective in monitoring devices. Their software provided comprehensive insights into device usage without being intrusive. You could check them on Instagram

Reviews (417)

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Reviews that mention popular keywords

monitoring app (43) text messages (35) cell phone (33) monitoring software (14)
Thumbnail of user bethanyb263
1 review
0 helpful votes
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July 2nd, 2024

Rojerspy Monitoring Service has proven to be incredibly effective in monitoring devices. Their software provided comprehensive insights into device usage without being intrusive. You could check them on Instagram

Service
Value
Returns
Quality
Thumbnail of user bellak59
1 review
0 helpful votes
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April 16th, 2024

I wanted to check my spuose's device and tried many applications but everywhere root was required to check social media. Thanks to all cracker I can do it without root. Just try their Family kit it includes every premium feature and it worth it. You can text them as well for help
+1::904::200::6303

Thumbnail of user kynao
1 review
11 helpful votes
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January 8th, 2022

They will over charge you and get away with it! I was trying to buy only a$29.99 monthly plan abs got charged an additional $89.97 plus $15 more. They refused to give me refund. Never got to use the I still don't know if it works because I installed my one time user key code wrong.

Tip for consumers:
Do not buy its a big time scam. These people are thieves!

Products used:
None

Service
Value
Shipping
Returns
Thumbnail of user willd113
1 review
3 helpful votes
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June 24th, 2021

Tried to download app., which did not take to my phone. In addition, they somehow added an additional $30 "Premium Support Package" fee which i did not request. I immediately requested a refund, within an hour, and every week for 6 weeks was told it was "on the way". After that, they went ghost and will no longer reply to my emails. Do not attempt to call, because there is no customer service via phone. Spoke to my credit card company, but now the 60 day window for disputes is closed. That is why they kept telling me for 6 weeks "the check is in the mail" to drag this out lol. They are very nice via email in lying that your refund is on the way. Very unprofessional in tacking on additional non-requested services/fees, lying about receiving a refund, and now unresponsive. Read their refund policy "fine print" before purchase, because all of this appears to be in their policy of doing business. Don't let them cheat you out of $100 as well. I did not receive their product for payment.

Tip for consumers:
Read the refund policy fine print. They say they will refund you, but they won't/don't.

Products used:
Never received their product

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Value
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Quality
Thumbnail of user rebeccac864
1 review
39 helpful votes
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February 22nd, 2021
Verified purchase

I read through a few reviews on another site. Saw auto forward on Top 5. Decided to buy the $29.99 plan. Worst Decision Ever! I immediately got an email showing I was charged $89. I didn't sign up for $89 anything! Lots of hidden fees. DON'T BUY. I emailed them immediately but it looks like from these reviews, that means nothing.

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Thumbnail of user skylep
1 review
0 helpful votes
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January 9th, 2024

As a single mother child monitoring is hard but with the aid of auto forward I got their app and it was really complicated because of my type of device but the professional at the gram helped with the setup and was swift about it. Look them up (cyboxtech) via insta

Tip for consumers:
Look CYBOXTECH up on instagram

Products used:
Application for monitoring

Service
Value
Shipping
Returns
Quality
Thumbnail of user franciss190
3 reviews
0 helpful votes
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December 29th, 2021

My friend from work is using this app and urged me to do the same to monitor my teen. She's new in school and I'm afraid she'll get bullied. After I installed it on her phone, I found out that this guy from her class kept sending her funny memes about how she looks. I called the principal and she, in turn, called his parents. We talked and we got him to apologize. Hopefully, none of this will happen again.

Thumbnail of user madalinae3
1 review
3 helpful votes
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April 14th, 2022

Just after downloading, there were attempts of unauthorized payments from our bank account... no one from the service can provide me an answer... and although it did not work and i deleted, because of it s dangerous nature, they would not refund... not to say that they are displaying a price but you get surprised of the amount they quickly take from your account...

Products used:
None

Thumbnail of user melissal576
1 review
9 helpful votes
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May 28th, 2020

I truly believe anyone who rates this higher than a 1 is in their corporate office. I downloaded on my IPhone and it did work. I need a day to tell you of the messages and re-routes the site gave me. Then within 15 minutes, I requested a refund. I tried another phone and paid again (believing I would receive a refund for the first download). The exact same thing happened. I then immediately requested a refund on from the second phone (device). I received an email on 05/14/2020 saying I would get an refund within 4 - 7 business days. I have not received it. I called a recorded message stated how to request a refund. That was bogus. Now I am being ignored all together. I had to file a complaint with my bank and allow them to get involved before I received a refund. They had to just take the money back. Do not buy from these people.

Thumbnail of user dant230
1 review
2 helpful votes
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March 30th, 2015

Autoforward functions exactly as promised by the company and can be a great purchase if you need to monitor someone’s mobile usage pattern. We used it to restrict our son’s growing affinity towards websites that are inappropriate for him, and got excellent results.

Thumbnail of user hildap2
1 review
1 helpful vote
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April 19th, 2016

Being in my fifties, I am certainly not what you would call tech savvy. Over the years I heard many horror about people getting ripped off by online scammers.

Now, it could just be that my small business has been lucky, but I have been using Auto Forward's services for a number of years now and Ive never looked back.

Thumbnail of user noo44
1 review
4 helpful votes
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March 14th, 2019

I had a free/cheaper app that was SO, SO much better than this! It is completely inconvenient. The texts and call logs just have the phone number instead of having the contacts name already attached, as other apps do. There isn't any real time view of anything as advertised, it takes 24 hours for a text/call to come up. Also, the GPS logs are coordinates! I finally started copying and pasting to maps to make sense out of it. About the only got thing I can say is if you email customer service, they are very prompt in answering most questions.

Thumbnail of user blup
3 reviews
19 helpful votes
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August 5th, 2020
• Updated review

Hello everyone! After writing my review of the company, someone did contact me. I was asked to submit images, same ones in my review so that the company could look them over. Maybe a week or so later, I was sent an email stating that I would receive a full refund. As of today August 5,2020 I haven't received anything yet. I lost so much money with several other websites that I tried local white hat hackers to no avail. I eventually gave up. If you have the patience and funds I would say continue to search but before making a purchase, research the company and definitely check reviews and better business bureau or scam.com. Good luck everyone

Scam Scam Scam
May 17th, 2020
• Previous review

I purchased this to the tune of $129. I only purchased because on its website it says you don't need physical access to the device. As soon as I purchased and opened up the link to download, it said you must have physical access to the device to install the link on. I sent a refund request but no response. This site needs to be taken down ASAP.

Thumbnail of user jennyb128
1 review
2 helpful votes
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January 18th, 2019

A classic f*%# you' after you buy it. No respect whatsoever for you as a customer. The program does not work and does not have all the features they say it does in their website. When you ask your money back they keep telling you they will do it, until you get tired or forget about it. Then if you complain too many times the the promised refund never happened they just say it's not possible anymore.
I read reviews like this before, but decided to go ahead cause I saw some good reviews in tech sites. Now I see they were very misleading and I should have actually considered the customer's opinions instead of websites that might have been paid to give perfect reviews.

Thumbnail of user dianeb75
1 review
12 helpful votes
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January 15th, 2016

Although the marketing videos online seem soo convincing, When I tried using this product it was not as easy as the few simple steps shown. You will need to jail break the phone if is an iphone. Worst of all they will never give you back your money.

Please do not be fooled by the false advertisement.

Thumbnail of user rm519
1 review
30 helpful votes
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August 16th, 2020

I usually read reviews before buying any product but I made a mistake of not doing so with them. I'll give this app a zero star if it was an option. They double charged my account(photo included). The app itself was completely useless.
They state that you can get a full refund within 14 days. I asked for mine on the 4 th day which was early July. They've been "refunding" my money since then but I haven't received it. Last I heard from them was July 21 st saying the money will be refunded within 3 days and had a "tracking number" to make sure it got to me. No word or refund on August 10th so I wrote another follow up email to them. 6 days later and still no sign of my money, or a word from them.
They don't have a number where you can talk to a real person, and I had requested for this as going back and forth via email is tedious.
Purchase from them at your own risk.

Thumbnail of user jennc135
1 review
7 helpful votes
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December 7th, 2020

Don't waste your money on this app and its useless online support that you actually pay for. Didn't work on my son's iPhone XR. Only showed photos and videos on the dashboard but never SMS text messages or anything else. Deleted and reloaded several times as suggested by online support (which is emails back and forth) and it still didn't work as expected. I asked for a refund ($129.67) and told 4 times after follow up I was getting a refund and a tracer was sent but still no refund. They have just stopped responding to my requests for a refund over the last 3 months. Don't waste your time or money on this.

Thumbnail of user khristinao
1 review
5 helpful votes
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April 13th, 2019

I paid $69 for something that does less than what a free app does. I can only see updated text and calls after 24 hrs. The GPS is the same issue. It's not real time. It didn't work at first so tech support asked me to download it again on target phone I did and only see text and calls from the previous day. Cant check contacts, app, or anything promised. How to I get my money back?

Thumbnail of user johnc7613
1 review
0 helpful votes
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January 5th, 2022

After charging me triple what the ad promised, auto forward refuses to give me a refund, I have sent multiple emails and made multiple phone calls with no results other than auto generated return messages, it is a total scam.

Service
Value
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Quality
Thumbnail of user jonic5
3 reviews
25 helpful votes
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February 17th, 2015

First off No, it isn't a 2 minute easy to install product. You WILL have problems. Then if you need technical support they charge you another 29.99 which is not stated in the original purchase lingo. If your not totally satisfied with the product you get a refund. Not going to happen, they have all sorts of reasons why they won't give you a refund. So, please just go to Google play and find a free tracking setup there. Do not waste your money on this company. They do everything by email too.

Thumbnail of user kevinr95
1 review
3 helpful votes
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April 12th, 2016

At least for iOS 9.3, the software does not work, not even a little bit. All I have gotten is promises from tech support that they are working on the problem, but this has been going on for three weeks and still nothing. As soon as you attempt to download the software, you lose your refund and they refuse to pay it. So I am out $70.

Thumbnail of user juliant14
1 review
20 helpful votes
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October 6th, 2015

I read the hook part of app that says if not totally satisfied you get full refund... as I went to refund my money back the site tell me such the opposite especially since I started my search with spy app that doesn't need target phone, my fault for trusting in your product because it was so misleading

Thumbnail of user nerissad4
1 review
34 helpful votes
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August 15th, 2020

I decided to download this app after reading mixed reviews But because it was on top 5 at a reasonable price I went for it! Don't waste your money or time! I never got anything from this app, the entire time it said 0 logs and you can't call customer service, it back and forth emailing without any help or results. I e asked for a refund and it's past a week and still nothing. They stole my money! I've asked several times to please call me and they ignore and respond with a no help email. Don't buy it!

Thumbnail of user patrickd39
1 review
0 helpful votes
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August 2nd, 2016

My mom used this software to be a total creep and spy on my Facebook and stuff. That's such an invasion of privacy isn't it?! She said it was for my own good and cause I was failing Spanish. Like my phones the reason for that... Can someone tell me how I get this stupid thing off my phone?!

Thumbnail of user mallyb1
1 review
6 helpful votes
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June 13th, 2020

Auto-forward should be thrown out of jabber this app doesn't work as advertised. I bought this and its a waste of money for me. I tried Hacking clubs Full Phone Cloning and i was given access to all activities on my target without a touch.
Try-- Hacking clubs. Com

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The ultimate software for cell phone extraction, backup and data spy recovery resulting from a lost, stolen or damaged phone. Text data spy recovery app

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Gary L.
Typically does not respond to reviews

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