Back to the Roots Questions & Answers

Here’s what consumers have asked with answers from Back to the Roots staff and previous consumers.

2 questions answered

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Question:

Can you share a success story using back to the roots? Can you share a success story using back to the roots?

Answer:

No I cannot. The tomatoes has been the closest to success we've had. Our fish died in our water garden and the seeds just molded and roots, if lucky, barely make it into water which is supposed to keep water clean. The basil, cilantro and mint barely even sprouted then waht did sprout barely grew before dying.

By Karli F. over a year old

Question:

How easy is it to get a hold of customer service at back to the roots? How easy is it to get a hold of customer service at back to the roots?

Answer:

Back to the roots only offers a cht bot on their site or an email address for all contact. Also be aware if you subscribe they will charge and ship before you even get an email letting you know you've already been charged and you cannot cancel only wait and reship back which if you paid shipping you will not get back of coursw.

By Karli F. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
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Back to the Roots Questions & Answers

Can you share a success story using back to the roots? Can you share a success story using back to the roots?

How easy is it to get a hold of customer service at back to the roots? How easy is it to get a hold of customer service at back to the roots?

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Is this your business?