• Back to the Roots

Back to the Roots

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Thumbnail of user debrajoyg
California
1 review
0 helpful votes
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July 3rd, 2024

Back to the Roots is a beautiful company with a small dedicated team. We love our Back to the Roots Lavender Grow Kit. Everything was provided to grow our wonderful, healthy lavender plants. They are excellent at communication and care very much that their customers are happy. We give Back to the Roots all 10+'s and all "green" thumbs UP!

Products used:
We used Back to the Roots company. We received a Lavender Grow Kit. It is wonderful. The company Back to the Roots is awesome. They are quick to answer questions and the team really care about their customers. They get all 10+'s.

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Thumbnail of user emmiem
Florida
18 reviews
81 helpful votes
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April 25th, 2021

Just out of hospital when I went to cash in on my free kit but little did I know there was no seeds in the box. Customer service for this company is very rude. So not worth my time and money one of these planter kits maybe nice and cute but by the time you buy a plant and one of their grow kits you spending over $40. I only had so much money from a gift card which means I can only get a plant through Walmart, well rebate they give for a plant is $5 but then I had to pay shipping planted ended up being $11 so not worth the time or money. Now because of their rude service I'll just get a mason jar, my own small plant and string which now I realize is way cheaper.

Tip for consumers:
Don't waste your money on any of Back to the Roots items, if you think about it you can make your own cheaper. Like a mason jar, string and small plant.

Products used:
small aloe planter

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Thumbnail of user briannas138
Canada
1 review
1 helpful vote
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January 19th, 2022

Got the pearl oyster grow kit from them. The instructions were clear and easy to follow. I was able to get a great harvest of mushrooms around the expected time of 10 days. I'm looking forward to attempting to grow a second crop with this kit.
This would be a great gift for older kids who are interested in the world of natural sciences.
My only complaint is that once the mushrooms start to get growing, the box tends to lean forward and you could risk damaging your crop. I would like to see a redesigned box to support the weight of the crop.

Products used:
1 pearl oyster mushroom grow kit

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Thumbnail of user luisav28
North Carolina
1 review
1 helpful vote
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February 8th, 2022

This seed starting medium is advertised as "organic". The only organic thing about it is that it is full of chopped bark. As a result it is impossible to put in seeds with any hope of them germinating and rooting properly. I was unable to return the product to Walmart as I live 1 hr. Away. Therefore, I had to sift the product in order to get a suitable planting medium. I've contacted company via FB they have yet to respond, also the email company provides is not valid. So, save your money an DO NOT purchase this product.

Thumbnail of user sharonk104
Minnesota
10 reviews
18 helpful votes
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December 15th, 2019

I followed the instructions and nothing ever sprouted! When I opened the first seed packet, the seeds were moldy and I contacted the company. They sent me a replacement pack. Not one of the 3 herb cans worked... not even one sprout, let alone herbs. I have been growing herbs for years but this product is terrible. Does not work - do not waste your money!

Thumbnail of user karlif6
Idaho
1 review
2 helpful votes
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January 29th, 2022

Be aware that this company charges without warning if you subscribe and will not cancel if you need. Also if products don't work the way described they will not honor the guarantee so easily like they sware. There is only a chat bot or email for contact and the site has no platform for the review link in the their site.

Tip for consumers:
The guarantee they promise is not the simple process they promise. I followed all instructions to a T and the water garden never worked, the seeds got moldy the water got so yucky since the roots don't make it in to the water by the time the seeds are done the the fish died. None of the herb seeds did anything more than partially sprout and we still haven't had a single edible tomato and it's been months. I sent pictures and was never accomidated.

Products used:
Water garden, herb garden, tomato garden

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Thumbnail of user jordans40
California
1 review
0 helpful votes
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June 9th, 2015

If you enjoy fresh food and like the idea of growing things but have never bothered to spend the time, Back to the Roots is definitely for you. They have little kits where you can grow mushrooms, cilantro, basil and more. It's really neat and healthy too!

Tip for consumers:
You get free shipping on orders over $25 from the website (which I think makes it cheaper than buying their products in stores).

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Thumbnail of user robertal169
Minnesota
1 review
1 helpful vote
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October 22nd, 2022

No growth after following exact instructions. One stem grew and then died. Very unhappy with a result

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