Here’s what consumers have asked with answers from Battery Mart staff and previous consumers.
If you placed your order through a login account with us, you can see your order history after logging in. If you do not, you can contact us (http://www.batterymart.com/c-contact-us.html) and one of our customer service representatives would be happy to help you find your order details. The most common FiOS replacement battery we carry is our SLA-12V7-F2. http://www.batterymart.com/p-12v-7ah-sealed-lead-acid-battery-f2.html
I agree with the BBB, an A+ rating For Battery Mart. I work with businesses who have millions of customers, mostly very happy. But when there is a large group, there will always be some who are not happy. Even a very tiny percentage of unhappy customers when there are many can result in a number of complaints.