• Battery Mart

Battery Mart

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Overview

Battery Mart has a rating of 3.5 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Battery Mart ranks 9th among Batteries sites.

  • Service
    7
  • Value
    9
  • Shipping
    10
  • Quality
    8
2
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How would you rate Battery Mart?
Top Positive Review

“Amazing Service from Teresa”

William J.
12/5/22

I ended up changing my EarthX order three times, with additions to the original order. Somehow Teresa not only managed to get everything straight, but she also got the order shipped out right away. I am really impressed with the service, something lacking in many of the online stores today. Then to top things off, I got some amazing accurate and rapid customer support from EarthX regarding a question I had. I have received the products now and am totally satisfied with the entire experience. Best of all, the products have worked as expected. Battery Mart and EarthX are a good combination.

Top Critical Review

“Back ordered”

William P.
12/18/21

Went online to the battery Mart website and ordered a battery that it said was in stock. The shipping info said it should take two days to get here. The battery status when I checked back on it was that it was back ordered and that the order was open this is after three days. I had to send them an email asking for a status and they said that it was indeed out of stock but they had another warehouse location to pull from and that they would pull it from there. Still haven't received any status on it and it really pisses me off because I could've got one for the same price and already had it in my motorcycle and been riding for a few days by now

Reviews (56)

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battery mart (10)
Thumbnail of user williamj1890
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

I ended up changing my EarthX order three times, with additions to the original order. Somehow Teresa not only managed to get everything straight, but she also got the order shipped out right away. I am really impressed with the service, something lacking in many of the online stores today. Then to top things off, I got some amazing accurate and rapid customer support from EarthX regarding a question I had. I have received the products now and am totally satisfied with the entire experience. Best of all, the products have worked as expected. Battery Mart and EarthX are a good combination.

Products used:
Lithium batteries to replace batteries in ATVs, motorcycles, snowmobiles, Aircraft, & etc.

Service
Value
Shipping
Quality
Thumbnail of user patrickp761
1 review
0 helpful votes
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September 26th, 2022

Battery Mart had the best price, free shipping and excellent customer service. I would definitely recommend that Battery Mart be the go-to place for all of your battery needs. My battery arrived on time, packaged very well, had 12.8 volts, and was ready to install. I will buy again from Battery Mart.

Tip for consumers:
best deals

Products used:
battery

Service
Value
Shipping
Quality
Thumbnail of user williamp2351
1 review
0 helpful votes
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December 18th, 2021
Verified purchase

Went online to the battery Mart website and ordered a battery that it said was in stock. The shipping info said it should take two days to get here. The battery status when I checked back on it was that it was back ordered and that the order was open this is after three days. I had to send them an email asking for a status and they said that it was indeed out of stock but they had another warehouse location to pull from and that they would pull it from there. Still haven't received any status on it and it really pisses me off because I could've got one for the same price and already had it in my motorcycle and been riding for a few days by now

Tip for consumers:
I would buy a battery from a reputable online site that lists their parts availability and let’s you know if there is any issues

Service
Shipping
Returns
Thumbnail of user derekp16
Battery M. – Battery Mart Rep

William, I'm very sorry about your recent experience. We are expediting your shipment and you should receive the package on Wednesday Dec 22nd. We will also be applying a discount for these issues. Thank you again for feedback and if there is anything else we can do please don't hesitate to reach out.

Thank you,

Andrew

Thumbnail of user danielb106
59 reviews
208 helpful votes
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August 13th, 2017

A battery listed at $2.95 each cost $1.25 when ordering six! Unlike some online retailers the hipping cost of $2.95 seemed very reasonable. Site was easy to navigate and payment coordinated with Paypal was simple and quick

Thumbnail of user herbg3
1 review
4 helpful votes
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September 6th, 2017

These people are cheats, liars and thieves. They advertised a battery on their website that they claimed would fit my specific APC unit. Well it doesn't and they won't return my money, claiming that I misunderstood their website. I emailed them a screenshot of their web page, showing that this battery was under the APC header of my unit and they blame me anyway. I should have gone to Amazon. Stay away!

Thumbnail of user dalel133
1 review
0 helpful votes
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September 1st, 2020

Battery came in just a few days after I ordered it. Perfect fit. Works great. Battery was packaged very nicely. Web site was easy to use and ordering was easy. I will be ordering from Battery Mart again.

Thumbnail of user harryb601
1 review
0 helpful votes
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January 14th, 2023
Verified purchase

I purchased a motorcycle battery and a Battery Tender from Battery Mart. The shipment was free and the price on the items were more competitive then Amazon's. The Battery was an Odyssey. The Battery Tender plus was the charger. Both of these are excellent buys. I have used them both! They shipped immediately and I received it as fast as most Amazon purchases!

Thumbnail of user tylerc185
10 reviews
12 helpful votes
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September 1st, 2020

This is not a bad store because it has so many differet types of laptop batteries. The problem with people is that they are never sure of what kind of battery their laptop use and they turn out to be wrong. There is so much more to laptops that people do not get when it comes to the batteries. If you know what you want then you will get it

Thumbnail of user ronaldb1422
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

We ordered multiple "Pocket Zoom Magnifiers" in red. Customer service called to tell us they couldn't complete our order in red, but had other colors. The associate was very polite and helpful. The most amazing part was the complete order was shipped that same day - and we received it the very next day! Great service all around!

Thumbnail of user dmitriyo1
11 reviews
13 helpful votes
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September 1st, 2020

It has some very good offers for the batteirs. I am one of those people that use their laptop no-stop and need to have the battery replaced after eveyr few months. I have bought several batteries from them and they have all worked well for my laptop. I have no complaints and I am glad.

Thumbnail of user cargillb
1 review
0 helpful votes
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October 1st, 2022

The battery ordered was exactly as it was described in the Online catalog, and the package delivery took place within the scheduled time. The battery has been working since being installed in the UPS device. This is a battery that is difficult to find, for the Cyberpower UPS devices, so it was good luck finding 'batterymart' in my search for a replacement battery.

Tip for consumers:
Research into specifications for the items needed.

Products used:
Cyberpower UPS battery

Service
Value
Shipping
Quality
Thumbnail of user javiers156
1 review
0 helpful votes
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March 10th, 2022

The battery I ordered was delivered pretty quick. A little tight to install since I have big hands and fingers, but it fit and fired up perfectly. Would recommend highly.

Products used:
Motorcycle Battery

Value
Shipping
Quality
Thumbnail of user umziusmu
9 reviews
1 helpful vote
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September 1st, 2020

Batterymart is the place I go for all of my battery needs because they have it all. I have evern refered my friends who need batteries too and they have all been happy with what they got. I have bought 3 batteries from them and they are all what I needed them to be. They work as expected and are of good quality.

Thumbnail of user edwardm1432
3 reviews
0 helpful votes
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February 20th, 2023
Verified purchase

Got it in, hooked it up cycled the pack 4 times, at last check the pack was holding 1 amp for 1 hour 45 minutes to a 5 volt cutoff. I'm pretty happy with that!

Thumbnail of user rc76
1 review
2 helpful votes
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January 16th, 2016

I need to revise my review of this company because I have never been more impressed with the customer service of a company than I am with Battery Mart. Writing the prior review was the extent I had planned to go with this issue because for a $20 purchase I didn't feel it was worth the time and effort to pursue further. I figured I'd use what I could and dispose of the rest, lesson learned. Well I learned a lesson all right. Apparently Battery Mart was not going to let it go for a $20 purchase and that should give you some indication right there of how much customer service means to this company. They tracked me down and made it known that an upset customer was not acceptable. They bent over backwards to make the situation right and went well above and beyond what I would consider a fair resolution. It is so extremely rare these days for a company to demonstrate such proactive customer service. Things happen and we don't always get it right the first time but the true testament is how that situation is handled. I now have to highly recommend that anyone can shop with complete confidence at Battery Mart because my experience is that my satisfaction was paramount to them even over my own objections.

Thumbnail of user michaelm2404
2 reviews
0 helpful votes
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November 19th, 2020

So glad I found batteryart.com. They are awesome. The have many hard to find batteries and make it easy tp find them and buy. Them. I needed batteries for a laser pointer for my catand an electronic scale. Lookd at batterymart's site and found them instantly for a decent price. It was delivereed within a few days. I LOVE BATTERYMART!.

Thumbnail of user davidm9083
1 review
0 helpful votes
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March 7th, 2023
Verified purchase

Received as expected and without damage. The place I go to get my batteries. This is the third time I have replaced the battery in my APC ups unit over ten years.

Thumbnail of user timothys1432
1 review
0 helpful votes
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January 30th, 2023
Verified purchase

Good experience this is the second battery I bought from Battery Mart. Great delivery time. I have all my friends buying their motorcycle battery's from here.

Thumbnail of user billr985
1 review
0 helpful votes
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January 11th, 2023
Verified purchase

Needed replacement battery for 7-year old generator. This one fit the footprint and electrical needs. Hooking up was simple, and generator fired up first try.

Thumbnail of user stevenr1464
1 review
0 helpful votes
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April 15th, 2022

Fits my two 6 volt batteries perfectly, also nice to see it is made in America, it is replacing a battery box in my RV which was a piece of Chinese junk.

Products used:
Battery box

Service
Value
Shipping
Quality
Thumbnail of user alk213
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Battery Mart has exactly what I needed for my B & D screwdriver a Versa Pak battery and it works fine Battery Mart passed where Battery Plus failed big time.

Thumbnail of user paulab481
1 review
0 helpful votes
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December 20th, 2020

Got my battery in a few days. Great service. Would buy from again! So far so good! My grandsons will love getting their tractor going again.

Thumbnail of user billh655
1 review
0 helpful votes
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May 4th, 2020

Batteries were shipped quickly and the batteries are fresh. Would I buy these again? You bet. Thanks again for great service!

Thumbnail of user daniell898
1 review
0 helpful votes
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September 3rd, 2020

Battery came within 2 day of ordering. Fit great and the battery terminals was being able to use both the top and side mount at the same time.

Thumbnail of user miken1173
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Everything was great. Received the correct battery for my motorcycle It was delivered in the time promised.

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From the business

Buy batteries online with Battery Mart! We carry a wide selection of discount batteries, including motorcycle batteries, cell phone batteries, and much more.

Business History

Battery Mart is a family owned business that's been working with customers for over 30 years. In those 30 years we've shipped over 1 million batteries to 8,885 cities across the US and Canada.

Accredited by the Better Business Bureau and certified by Bizrate, Battery Mart is one of the largest online resellers of batteries, chargers, and related accessories. Our retail locations give us practical knowledge to help solve your battery and charger problems.

Batteries are our Business - Not a sideline!

Today's customer has many choices which is why our in-house technicians test every brand we carry. We want to make sure manufacturer claims hold true when "rubber hits the road." The dedicated employees behind batterymart.com have over 100 years of battery experience and are here to help you.

Company Representative

Thumbnail of user derekp16
Battery M.

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