BestCanvas.ca Questions & Answers

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Here’s what consumers have asked with answers from BestCanvas.ca staff and previous consumers.

21 questions answered
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Question:

Why can't i my order come to canada , no postal code it's saying ?

Answer:

Because BestCanvas is a scam company who takes your money and never delivers. DO NOT ORDER FROM THESE SCAMMERS!

By Dana L.
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Question:

Estimated delivery time from date of order?

Answer:

Nine days from ordering to delivery. It shipped in 24 hours and was a packaged extremely well. Very happy.

By Mary W.
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Question:

How does this company get away with ripping off so many customers? total scam!

Answer:

I was amazed at the quality and speed of production and shipping.

By Mary W.
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Question:

Answer:

I also live in Canada, I paid in Canadian funds, I can not be sure about extra charges for shipping to Canada, I paid $14.50 cad for shipping.

By Allan C.
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Question:

Average shipping time from moment of order

Answer:

You might be waiting forever and not even get the item. I'll say that.

By Kayla M.
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Question:

I am an artist , and my question is, does bestcanvas verify each and every image the public sends for print for copyright infringment?

Answer:

No they don't, you'll get garbage, they are hackers when it comes to quality of prints I do NOT recommended at all, They screws up my images big time

By julius v.
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Question:

Are your discount prices on bestcanvas.ca in cdn or us funds?

Answer:

They were Canadian, but they then inflate the price of shipping to make up costs. You will receive an additional shipping from from ups as well.

By Yvonne L.
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Question:

Hi. anyone else received a ups invoice? i live un canada. as per best canvas website, taxes and duty should be shouldered by best canvas.

Answer:

I live in Edmonton, Ab and get tracking info as soon as the item is shipped. Always arrives in 5 to 7 business days. They cover shipping over a certain amount and I have never had to pay duty.

By Debbie C.
Question:

What should i do if they never send a tracking code to my email?

Answer:

Contact BESTCANVAS. And tell them what's going on.

By Jenn M.
Question:

Anyone have issues with shipping? in canada. still waiting since dec 4th. customer service wont answer me.

Answer:

You need to contact UPS I had the same issue. Due to an error in my address because bestcanvas site didn't add my unit number for my house

By Jenn M.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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