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Betsey Johnson Questions & Answers

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Here’s what consumers have asked with answers from Betsey Johnson staff and previous consumers.

1 questions answered
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Question:

Can i get a replacement chain purse strap for the cupcake purse, it was missing?

Answer:

Hello! Please give us a call at 800-378-7306 (press 3) - 7 days a week, 9am to 10pm ET as we would like to further discuss about this. We look forward to hearing from you.

By Betsey J.,
Question:

How does betsey johnson dress sizing compare with other designers?

Question:

I am looking for a set of summer bridesmate style dresses and i need a dozen of them. what i need to know is can they be easily returned if they do not fit appropriately. i get that returning a single dress is easy but returning a dozen can often be challenging. also i do not want to be charged a return fee for each individual dress and separate shipping for each of them. has anyone done this before from this store?

Can’t see your question? Ask to get answers from the Betsey Johnson staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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