asked by
on 6/5/23Hello, Sue!
Please be kindly informed that we have nothing to do with any scamming or fraudulent tactics. Our aim is to be as transparent as possible about subscription options while helping our esteemed users achieve their wellness goals.
Please note that our app does not take any actions without the user's approval. The payment cycle is visible upon placing an order and we are always open to any questions or requests before the purchase.
Our customers can cancel their subscription here: https://app.betterme.world/ (choose Account --> Subscriptions). Alternatively, one can cancel 24 hours prior to the end of a current billing period by contacting our customer support team.
Please reach out to us with a request at care@betterme.world. We will do our best to improve the whole situation.
Kind regards, Team BetterMe