Had to change my credit card twice you continue to charge even though I cancelled. My card provider that you have an automatic update link. Terrible!

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Had to change my credit card twice you continue to charge even though I cancelled. My card provider that you have an automatic update link. Terrible!

asked by Margaret M. on 5/24/23

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BetterMe S. [BetterMe Rep] · Answer 1 · 2023-07-01T04:05Z

BetterMe S. [BetterMe Rep]

on 7/1/23

Hello, Margaret.

Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. To better understand what happened, we would be grateful for your direct reply at care@betterme.world. This way, we will find your account, analyze the details and provide further clarification as well as a resolution.

Kind regards, team BetterMe

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Had to change my credit card twice you continue to charge even though I cancelled. My card provider that you have an automatic update link. Terrible!

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