Hello!

Thank you for reaching out to us, David, and we are sorry that BetterMe left a negative impression. Honestly, there is no way for BetterMe to charge one's account without the direct permission of the user. Each user chooses a subscription package and is being billed due to the conditions of this subscription. Please, check your confirmation email as well as the checkout page you have gone through before payment, to find all these details.

If you experienced any issues with our app, we'd be grateful if you sent us a message at care@betterme.world with more details. We are always ready to consult and help our users.

Kind regards, Team BetterMe

How can we take it down? I ll contact the police for sure but i guess it would be best to make a facebook group for users so that we d have more strength?