Why won't you cancel my subscription?

asked by Sue H. on 3/25/23

1 Answer
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Helo, Sue.

Depending on where the purchase was made there are several ways how our customers can cancel their subscriptions.

If you purchased a subscription on the app store, you can find more detailed information on iTunes subscription cancellation here: https://support.apple.com/en-us/HT202039.

If you enabled the subscription via Google Play here you can find more detailed Google Play instructions on how to unsubscribe: https://support.google.com/googleplay/answer/7018481.

If you purchased a plan on our website follow this link to log into your account and cancel: https://app.betterme.world/ (choose Account --> Subscriptions).

In case you experience any difficulties during the process, please, contact us at care@betterme.world and we will be more than happy to assist you.

Kind Regards, Team BetterMe

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