BeyondMenu Questions & Answers

Here’s what consumers have asked with answers from BeyondMenu staff and previous consumers.

14 questions answered

7% answered in 1 day

Question:

How do i pay with my credit card when that option is grayed out right before i place my delivery order. How do i pay with my credit card when that option is grayed out right before i place my delivery order.

Answer:

Hi, if the credit card option is grayed out, it means that the restaurant you are placing an order to does not accept credit card payments online.

By Beyond M. over a year old

Question:

Why wont you answer your phone or call me back? we were long time business customers of yours and decided to discontinue service with beyond menu because of your customer payment changes. after cancelling i have made repeated attempts to get your company to take don the old website and turn over the domain name. you keep saying you will have your "tech dept" do this but nothing happens, no call backs no help whatsoever. my domain name is maephimrestaurant.com, you know the phone number. call me back and take care of my website problems. i am preparing a lawsuit in the meantime. sincerely, eric d. Why wont you answer your phone or call me back? we were long time business customers of yours and decided to discontinue service with beyond menu because of your customer payment changes. after cancelling i have made repeated attempts to get your company to take don the old website and turn over the domain name. you keep saying you will have your "tech dept" do this but nothing happens, no call backs no help whatsoever. my domain name is maephimrestaurant.com, you know the phone number. call me back and take care of my website problems. i am preparing a lawsuit in the meantime. sincerely, eric d.

Answer:

Hi Eric, may we ask further details regarding your concern? Kindly call us at 6307763590 or send us an email at info@beyondmenu.com and will be happy to help you with it.

By Beyond M. over a year old

Question:

I placed an order and the restaurant stated they do not have it. how long does the process take? I placed an order and the restaurant stated they do not have it. how long does the process take?

Answer:

Hi, we would like to ask further details regarding your inquiry, please feel free to call our Customer Service Hotline at 6307763590 or email us at info@beyondmenu.com

By Beyond M. over a year old

Question:

How do you send new orders to the participating restaurant so that they know they have a new order? seems like restaurants aren't getting the orders based on reviews, but maybe that's their fault not yours. How do you send new orders to the participating restaurant so that they know they have a new order? seems like restaurants aren't getting the orders based on reviews, but maybe that's their fault not yours.

Answer:

Hi we have a lot of options to send orders to our restaurant partners. For further info, you can also call our Customer Service Hotline at 6307763590. Thank you.

By Beyond M. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

BeyondMenu Questions & Answers

How do i pay with my credit card when that option is grayed out right before i place my delivery order. How do i pay with my credit card when that option is grayed out right before i place my delivery order.

I placed an order and the restaurant stated they do not have it. how long does the process take? I placed an order and the restaurant stated they do not have it. how long does the process take?

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