I hear you guys steal money from your costumers and I did not find these reviews until after I did my purchase. You guys do refunds if no book shows?

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I hear you guys steal money from your costumers and I did not find these reviews until after I did my purchase. You guys do refunds if no book shows?

asked by Melissa V. on 8/20/18

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Ashleigh R. [Biblio Rep] · Answer 1 · 2023-06-02T08:44Z

Ashleigh R. [Biblio Rep]

on 6/2/23

Hi Melissa,

A thousand apologies for not responding when you first posted.

If a book doesn't arrive, we will absolutely refund the purchase. We firmly stand behind our 30 Day Guarantee, so if you have any problems with current or future orders with Biblio, please don't hesitate to get in touch by emailing us at support@biblio.com or giving us a call at 1-800-813-9432.

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Rian C. · Answer 2 · 2019-02-18T07:16Z

Rian C.

on 2/18/19

They do not try to help you find things lost in the mail so they steal money by not issuing a refund or a new book.

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Biblio Questions & Answers

I hear you guys steal money from your costumers and I did not find these reviews until after I did my purchase. You guys do refunds if no book shows?

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