Here’s what consumers have asked with answers from Biblio staff and previous consumers.
Hi Melissa, A thousand apologies for not responding when you first posted. If a book doesn't arrive, we will absolutely refund the purchase. We firmly stand behind our 30 Day Guarantee, so if you have any problems with current or future orders with Biblio, please don't hesitate to get in touch by emailing us at support@biblio.com or giving us a call at 1-800-813-9432.
Hi Emma, So sorry that we're just now answering this, but I figured later was better than never! The Book Escape has been with us since 2008, and they have a 100% fulfillment rate. If you're interested in any of the books they list on Biblio, please feel secure in making the purchase, as they have an outstanding history with us!