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on 5/6/15All of that information is either available on the BD website or via email to their customer service department. (Also reachable via website). As shipping districts, as well as bicycles have individual variances. I recommend contacting BD for any such information to avoid any confusion.
The bikes direct site has all this info and its accurate.
From: http://www.bikesdirect.com/frequent.htm
Ll bikes come direct to you in the factory box, about 80 to 90% assembled. If you are familiar with bicycle assembly, most take about 15 to 20 minutes with brake, shifter, derailleur adjustment and some wheel truing. Some of the higher-end bikes and triathlon bicycles may take a bit longer for assembly and tuning. It is normal for wheels to require some minor truing. It is normal for hydraulic disc rotors and brakes to need bleeding/adjustment/alignment. Even parts that arrived installed need to be checked/adjusted. CLICK HERE to see sample assembly instructions and a video.
Bikes do not come with tools. Most bikes need 3/4/5/6mm allen keys, philips/flathead driver and a 15mm open end wrench for pedals. Pick some up at a hardware store or available from us - >CLICK HERE< (we don't sell the pedal wrenches as most people already have an adjustable or open end wrench)
If I remember correctly it came by UPS. It was well packaged and in good condition. You have to attach the handlebars, pedals, front wheel, levers and seat. It's not difficult if you have metric wrenches and a bit of mechanical ability. Mine went together nicely with no adjustment needed on the de-railuer. It shifted smoothly from the start.