Bonanza Questions & Answers

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Here’s what consumers have asked with answers from Bonanza staff and previous consumers.

72 questions answered
24% answered in 1 day
Question:

Has anyone bought a mermaid tail from. fangmd's booth and actually got the tail

Answer:

I have ordered one and found out it was a bootleg and tried to get a refund and they won't answer but it says they have been on the site that day

By Haileigh V.
Question:

After months trying to sign in, they respond with the same "contact us at support@bonanza.com" in which you have to sign in. they won't send a link.

Answer:

Sorry about that trouble Dien. Since you are unable to sign in you can send an email directly to support@bonanza.com with your account information and we can help you get into your account. Hope that helps!

By Jackson B., Bonanza Support
Question:

Why have i not received shipping info? i purchased livestock scale kit on monday 21st, my account was debited that day!

Answer:

Hi Brenda, Thank you for your question. We are sorry to hear that your item has not shipped yet. We would be happy to help find why your item hasn't shipped yet. The best way to get ahold of us is to contact support@bonanza.com. We typically respond within 24 hours. We can take a look at your order and help you contact the seller to get your item. We hope this helps. Have a great day!

By Jackson B., Bonanza Support
Question:

To sell $100.00 item, how much will bonanza fee be?

Answer:

Hi Kenneth, Thank you for the question. The fee you pay depends on how much you would like us to advertise your item. You get to choose your own fee level. You can read more here: https://www.bonanza.com/site_help/booths_setup/bonanza_advertising_faq#maxcommission Hope this helps!

By Jackson B., Bonanza Support
Question:

I am interested in the ms windows7 os software and have a couple questions...

Answer:

Purchasing software on Bonanza's website is risky business. Once the purchaser "gets taken" by the seller, Bonanza will NOT be instrumental in resolving the issue.

By David L.
Question:

Answer:

BEST QUESTION OF THE DAY, WHERE ARE THE FREAKING ANSWERS?

By Daniel B.
Question:

Is bonanza used items

Answer:

Bonanza sells both new and used items.

By Carol W.
Question:

Is it advisable to buy microsoft office 2016 product key from bonanza ?

Answer:

From me yes but there are many not reliable. My items have full support and I stick in there until my buyer is 100% satisfied https://mssoftware4u.com/

By ERIC S.
Question:

Can i contact you through a chat or a call im buying a jewellery and need some clarification 9962829409 is my number doubt is regarding this item https://www.bonanzamarket.co.in/offers/45754308/my_cart

Answer:

Dont spend money on bonanaza... its a gamble, if you dont receive it... its good bye to your money. I lost $250 here, no refund for sending it to the wrong address.

By Mark T.
Question:

I placed an order with a seller and receive a tracking number for fed ex on yesterday. it's still showing on my account not able to access shipping or invalid tracking number. i tried to get in contact with seller but has yet to get a response. what shall i do next?

Answer:

File a claim with paypal Item not received.

By bill b.

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Typical questions asked:
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