Here’s what consumers have asked with answers from Bonanza staff and previous consumers.
I have ordered one and found out it was a bootleg and tried to get a refund and they won't answer but it says they have been on the site that day
Hi Brenda, Thank you for your question. We are sorry to hear that your item has not shipped yet. We would be happy to help find why your item hasn't shipped yet. The best way to get ahold of us is to contact support@bonanza.com. We typically respond within 24 hours. We can take a look at your order and help you contact the seller to get your item. We hope this helps. Have a great day!