Brad's Deals Questions & Answers

Here’s what consumers have asked with answers from Brad's Deals staff and previous consumers.

32 questions answered

16% answered in 1 day

Question:

How long will it take to get the wine i ordered How long will it take to get the wine i ordered

Answer:

Hi Frederick, it will depend on the retailer you ordered it from. Please note that we do not sell things, but tell you about sales and low prices we find online. For a detailed status of your order, you'll want to reach out to the retailer directly. If you'd like us to help you get in touch with them, please send your order information to help@ bradsdeals.com and we'll help!

By Brad W., CEO & Founder over a year old

Question:

I purchased a samsung tv a few days before thanksgiving. there was supposed to be $105 in kohls cash that they said would arrive by separate e-mail. have received nothing regarding the kohls cash

Answer:

Hi Byron, did you check your spam folder? The email would have come directly from Kohl's. If it you are still not seeing it, please send us an email at help@bradsdeals.com with your Kohl's order number and we'll do our best to help!

By Brad W., CEO & Founder over a year old

Question:

We are moving to canada do you do deals that are in canada or just the states. We are moving to canada do you do deals that are in canada or just the states.

Answer:

Hi Carla, we list for stores mostly within the US. Although some of our stores do have Canadian sites, the deals may not be the same and the shipping may not be free.

By Brad W., CEO & Founder over a year old

Question:

Do you ship to canada Do you ship to canada

Answer:

Hi Anne, Brad's Deals does not ship anything directly. We post deals with the lowest prices we can find online and all of our deals do have various retailers. While some may have an international shipping policy, they may not ship outside the US for free. If you have any questions about a particular retailer's shipping policy, please email us at help@bradsdeals.com and we can clarify.

By Brad W., CEO & Founder over a year old

Question:

How can you tell if a listing is picked by your team or if it is a paid ad from a store? How can you tell if a listing is picked by your team or if it is a paid ad from a store?

Answer:

Hi Bruce, you can tell when a deal is posted by us if it says "Posted By" with the name of one of our editors at the bottom of the deal. Any other ads will not say "posted by" and are on our site to help keep the service free. You can also email us at any time to ask for clarity at help@bradsdeals.com. I hope this helps!

By Brad W., CEO & Founder over a year old

Question:

I ordered a tv through brad's deals. i had written when i saw the charge for the tv did not include the $100 from brad's deals. i was told it would be credited to the account once the tv had been ordered. i now have the tv and it is working well but i received a bill today for the tv and the $100 credit has still not been added. can you help me with this?annie oakley I ordered a tv through brad's deals. i had written when i saw the charge for the tv did not include the $100 from brad's deals. i was told it would be credited to the account once the tv had been ordered. i now have the tv and it is working well but i received a bill today for the tv and the $100 credit has still not been added. can you help me with this?annie oakley

Answer:

Hi Annie, thank you for your question and we did see that you've emailed us at help@bradsdeals.com and we'll get in contact with PC Richard to get you the $100 credit.

By Brad W., CEO & Founder over a year old

Question:

Why is there no contact info on brad's website? i could not locate any and nothing about the company's address, etc. when i finally found a form and tried to send it, i got the following: "the change you wanted was rejected. maybe you tried to change something you didn't have access to.". not exactly very helpful....

Answer:

Hi Sue, we are looking into the issue with the form error and we are very sorry that the help page did not work for you, we should have it fixed very shortly. You can email us at any time at help@bradsdeals.com and we'll assist with any problems you have.

By Brad W., CEO & Founder over a year old

Question:

Are the north face women shirts fake or real ? Are the north face women shirts fake or real ?

Answer:

Are you asking about the North Face tees from 6pm on this page? http://www.bradsdeals.com/guides/winter/north-face-best-prices 6pm is a very reputable online merchant operated by Zappos, so we are confident that they are the real deal.

By Brad W., CEO & Founder over a year old

Question:

Please email me your phone # im trying to buy something sva 1000 or the sva 1040 28.85 on sale with shipping 14.42 when i load it in the cart the price will not come down to 14.42 Please email me your phone # im trying to buy something sva 1000 or the sva 1040 28.85 on sale with shipping 14.42 when i load it in the cart the price will not come down to 14.42

Answer:

Hi Alvin, you can email us at any time at help@bradsdeals.com. If a price is not working, it would also be helpful to leave a comment right on the deal so that one of our editors can get back to you ASAP if there are any issues with the deal.

By Brad W., CEO & Founder over a year old

Question:

I got the comforter set i ordered but not the price. this was a sale where you could end up with a set for $30, free shipping. instead i was charged $39 and shipping. there is no way to contact bd?

Answer:

Same problem I had. I could not find any place to contact them. All listed emails were dead links. That alone is suspicious to me!

By Pamela D. over a year old

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