I hear that they have bad customer service &covers last about a year?

asked by B S. on 9/22/20

4 Answers
Thumbnail of user isaacw25

Hello,

We apologies for your experience we do charge a shipping fee and 95$ is only for our motorhome covers

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Thumbnail of user lukemarshek

This is correct, on top of being shipped the wrong product, the new one they sent lasted less than a year and failed, customer service was atrocious and less than helpful: Issac, a supervisor raised his voice at me while on the call. Steer clear at all costs.

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Thumbnail of user rogers793

You hears right. They probably have a partner warehouse that helps them ship in California, but the company is definitely not based in the US

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Thumbnail of user paulr1214

My cover lasted only six months before tearing and falling apart. When I requested another one, customer service asked me to pay $95 for S&H, which was about what I paid for the original product.

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