Roger D we ask that you stop with your comment as we will sue for misrepresenting a company please contact our toll free number one of our agents will gladly help you 1800-916-6041

Because they don't know what to say except that they don't support their own warranty policy

I had no problem with customer service & the "chat" option is VERY responsive (even on weekends!).

Well, let me tell you. My cover didn't fit and they had a new one on my doorstep in just a few days.

LOL Because they dont Care about the damage that their cover has caused