• Casa Gear

Casa Gear

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Overview

Casa Gear has a rating of 4.6 stars from 144 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Casa Gear most frequently mention customer service, home decor, and coffee table. Casa Gear ranks 19th among Furniture sites.

  • Service
    49
  • Value
    48
  • Shipping
    49
  • Returns
    43
  • Quality
    47
Positive reviews (last 12 months): 100%
Positive
3
Neutral
0
Negative
0
41
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How would you rate Casa Gear?
Top Positive Review

“Best in quality”

Rachel S.
7/6/24

I recently purchased the Modern Bar Stool for my kitchen island, and overall, I am quite pleased with my purchase. It has a sleek and contemporary design that fits perfectly with my kitchen decor.

Top Critical Review

“Awful customer service”

Casa N.
11/27/18

Gave me the run around for a broken bed they delivered. Pictures were provided 20 emails back and forth, 2 months later they tell me to throw out the bed and sorry for the information our two customer service reps gave you, it was wrong. Really wish you would have called instead of emailed sooner... because it was my fault? Company won't even send the broken piece. We won't be doing business with casagear again.

Reviews (144)

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customer service (38)
Thumbnail of user rachels1208
India
1 review
0 helpful votes
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July 6th, 2024
• Updated review

I recently purchased the Modern Bar Stool for my kitchen island, and overall, I am quite pleased with my purchase. It has a sleek and contemporary design that fits perfectly with my kitchen decor.

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Best Quality Product
April 21st, 2022
• Previous review

I have purchased an accent table from Casagear and I found it really good. Quality is the best and delivery was on time.

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Thumbnail of user williamc3246
India
1 review
0 helpful votes
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May 2nd, 2024
• Updated review

The product quality is fabulous. I purchased a center table and it goes with the color of my living room give a nice touch to it.

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Outstanding Design And Quality
March 14th, 2022
• Previous review

I just moved into my new apartment and I purchased a nightstand from Casagear and it was awesome. I will appreciate the effort to have my order delivered on the day I wanted.

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Value
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Thumbnail of user joelf104
India
1 review
0 helpful votes
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September 15th, 2020

I just love Casagear! You can find the perfect things that speak to you and your style, and which make your home YOU. The selection is amazing, shipping usually fast, prices good.

I did a decor refresh of a couple rooms needing just an update. Small changes have big impact and make a room feel new. Casagear had the perfect pieces I needed. Easy to navigate website, nice extensive collection of home goods, and quick/easy purchase are some of the major reasons I chose them.

The hardest part truly was just making up my mind from such a wonderful array of products. Plus, with a discount coupon made available by them, they made it more affordable for me!

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Joel,

We are pleased to hear that you are happy with our products & services! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Thumbnail of user juliao62
India
1 review
17 helpful votes
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August 31st, 2020

One of my favorites- decorating on a budget! Our family room is comprised solely of casagear products, and we receive more compliments on it then any of our rooms in previous houses we've owned.

Casagear is always my first shopping site for furniture and home decor. The search filters are more detailed than other sites so I can zoom in on what I'm looking for. They also are quick to answer questions regarding specifics of their merchandise. Their shipping is quick and their customer service is responsive when things arrive damaged. I have used them multiple times and have never been disappointed!

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Julia,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Thumbnail of user jillj232
India
1 review
24 helpful votes
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January 10th, 2020

My order for the TV unit I ordered finally arrived, on time, in one piece. Opening up the packing and assembling the whole thing took less than 20 mins. I have to say, the wood finish and quality of this item are fabulous. The best part, I used a coupon code and instantly got 5% knocked off my final price. Everyone should shop at casagear, I'm a fan.

Products used:
I bought a TV Unit. Link: https://casagear.com/products/industrial-style-mango-wood-and-metal-tv-stand-with-storage-cabinet-brown-by-the-urban-port

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Value
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Thumbnail of user casan
Virginia
1 review
19 helpful votes
  • Send Message
November 27th, 2018

Gave me the run around for a broken bed they delivered. Pictures were provided 20 emails back and forth, 2 months later they tell me to throw out the bed and sorry for the information our two customer service reps gave you, it was wrong. Really wish you would have called instead of emailed sooner... because it was my fault? Company won't even send the broken piece. We won't be doing business with casagear again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Casa,

We certainly did not intend to upset you & we deeply regret any inconvenience that has been caused from our end. You are a valued customer, and if there are any unresolved issues, please drop us an email at support@casagear.com and we shall raise it to the concerned team for timely resolution.

Regards,
Team Casagear

Thumbnail of user shelleyp95
India
1 review
0 helpful votes
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February 16th, 2021

Every single time I've shopped with Casagear, I've had an absolutely outstanding experience. And they have reasonable prices like no other! Seriously, they are the best option if you're shopping for furniture & home decor on a budget. They do everything in their power to make sure you are happy.

I recently bought a table from their website and it looks so amazing in my home! I am literally lucky to have got it at steal of a price. I am now a lifelong customer because of their outstanding customer service each and every time. Thank you Casagear for being a step above the rest!

Tip for consumers:
Make sure to check out their coupon codes and subscribe to the email service for more discounts!

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Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Shelley,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

Thumbnail of user amelias94
India
1 review
17 helpful votes
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July 20th, 2020

I needed furniture for my new apartment, so I ordered a coffee table, an area rug, and a tv stand for my living room, as well as a mattress for my bedroom. I have nothing but glowing remarks for Casagear. Quality of everything is AMAZING, and it was all delivered on time, some even earlier than expected!

Honestly, I just found the products as well as the prices to be flawless and reasonable. I have no qualms about dealing with Casagear again in the future. I highly recommend their products and appreciate the awesome customer service!

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Amelia,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

Thumbnail of user stevec1309
India
1 review
1 helpful vote
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October 28th, 2020

One of my favorite websites when decorating on a budget! Our family room is comprised solely of Casagear products, and we receive more compliments on it then any of our rooms in previous houses we've owned. Everything Casagear sells just looks spectacular!

I just can't imagine any other brand that can give design, quality as well as a relatively affordable price as well.
I bought a nice living room couch, mirrors, beautiful planter for my living room and I like them a lot.

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Steve,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Thumbnail of user paulb2970
India
1 review
0 helpful votes
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June 21st, 2021

Undoubtedly the most wonderful shopping experience I've ever had! I've been to a lot of websites, looking for products that can satiate my creativity, however, I was never fully satisfied. Well, that was before I came across Casagear. The wide range of products, user-friendly website, amazing deals, and quality and design of all the items are unparalleled. A plethora of highly affordable options available here. My go-to place for home decor shopping!

Products used:
Armless Chair With Pillow Nail head

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Thumbnail of user amandah659
India
1 review
14 helpful votes
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April 13th, 2020

I'm really happy with the room divider i ordered, its looks fabulous in my house (See images). It was really easy to set up and made with perfection, not a thing out of place. Even in this quarantined and locked-out condition, they somehow managed to deliver it on time, really happy with the service and product, will shop again at casagear.com

Tip for consumers:
I used a coupon code, CASA05, it knocked off 5% on my cart total.

Products used:
I bought a room divider screen, Link below

https://casagear.com/products/aesthetically-carved-4-panel-wooden-partition-screen-room-divider-distressed-white-by-the-urban-port

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Thumbnail of user sylviaw212
India
1 review
0 helpful votes
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May 3rd, 2021

I've done a lot of shopping at Casagear and it is basically the only place I really shop for home decor & furniture. They have a wonderful collection of products, very helpful customer service and I'm glad they're there. And they stand behind their product and if there is a problem, they fix it.

I have complete confidence in them when I shop there. I don't have to worry about anything that's broken or something that needs to be replaced immediately. They're wonderful and I've never come across anything unpleasant!

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Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Sylvia,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Thumbnail of user rachelz40
India
1 review
25 helpful votes
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February 19th, 2020

I'm really happy with casagear, these are always the first to follow latest trend among others. Fast shipping and great customer service. My order arrived before the expected delivery date, very happy. All the tools were included in the box with detailed instruction to put the table console table together, made it really easy to set up everything.

Products used:
i got a wooden console table.

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Thumbnail of user madelieneg
India
1 review
1 helpful vote
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September 23rd, 2020

I decided to renovate my new apartment but didn't have a lot of money to spare. I found a lot of cool furniture on Casagear and ordered it from using discount codes that gave me great deal of savings... My place looks so stylish and homely! I LOVE IT!

Just wanted to say thank you for the wonderful collection of products. Casagear is the best place to buy furniture online, awesome customer support, I had a very good experience!

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Madeliene,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

Thumbnail of user beckv
India
1 review
0 helpful votes
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April 2nd, 2021

After reading all the negative reviews I was doubtful about placing an order but since Casagear had the cheapest price on the side table I wanted for my living room so I decided to take a chance. I'm glad I did. My order arrived within a week at most with no issues whatsoever. I won't hesitate to order again in the future!

Products used:
Wooden Side Table

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Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Beck,

Thank you for those kind words! We are pleased to know that you are happy with us and your feedback is highly appreciated.
Keep shopping!

Regards,
Team Casagear

Thumbnail of user henryj173
India
1 review
0 helpful votes
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October 7th, 2020

Nothing to say except the words of gratitude. I bought some pieces of furniture for my bedroom. I made numerous purchases here, and it never lets you down always good pricing and decent quality for the price. They are really nice and their quality is fascinating. Thank you so much for providing such amazing customer service and furniture goods!

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Henry,

We are pleased to hear that you are happy with our products & services! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Thumbnail of user kristieh47
India
1 review
0 helpful votes
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April 22nd, 2021

I am surprised to see the bad reviews on this website. I have purchased almost all the items in my new house from Casagear and they are really good! I even needed to change my dining chairs and their customer service was the best in the US! I'll definitely keep shopping with them!

When I do go online, I want something of quality and I need it fast. I have Casagear as my first stop for furnishings for the home. The reviews are helpful, the quality tends to be high overall, and the customer service is very good.

Products used:
Dining Tables

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Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Kristie,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Thumbnail of user henrys377
India
1 review
18 helpful votes
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March 18th, 2020

I love the collection of products available at casagear. There are so many things to choose from and it has become my go-to site for all small items like vases. My last purchase was a wall shelf and i must say, it got delivered on time and because of the detailed instructions, it was really easy to mount it to the wall. I would totally recommend to everyone looking for furniture.

Tip for consumers:
if you are under a budget, look for coupons to use on the site, it can help you get a better deal.

Products used:
over the years i have bought many things, most recent one was a set of wall shelves.

Service
Value
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Thumbnail of user andreac520
India
1 review
18 helpful votes
  • Send Message
June 17th, 2020

Every time I visit the website, I like that I'm always finding something new. The style is what does it for me, and brings me back time and time again. They have new stuff to match every season which is why I love it!

I've purchased everything from furniture to decor accessories here, and I'm always happy with the value, the fashionable style, and the quality. I'm a customer for life! The office chair I recently ordered from casagear is quite stylish, functional, and durable as well. Keeps my home on trend!

Thumbnail of user johnnyc53
California
1 review
0 helpful votes
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October 29th, 2015

Placed a king size quilts and got the same within four days. Moreover, free shipping was also excellent to make me save on my estimated budget. They were friendly in extending their services whenever I contacted them.

Thanks and will see you soon!

Thumbnail of user susanb790
Pennsylvania
1 review
2 helpful votes
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January 29th, 2019

The bed. Arrived within a few days and was easy to put together. I love it. Pleased with the quality.it is not flimsy Customer service was efficient. Would definitely buy from casa gear again. Thank you.

Thumbnail of user ambera82
South Carolina
1 review
1 helpful vote
  • Send Message
January 29th, 2019

I love the wooden room divider I bought from Casagear. It is a beautiful addition to my room. Everyone who sees it loves it. You can't beat the quality for the price. I definitely recommend and plan on doing business with this company again.

Thumbnail of user amandas1364
India
1 review
0 helpful votes
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March 15th, 2021

I have purchased a few furniture items and home decor items from Casagear. I love the quality of products, the price, the ease of ordering, the timely arrivals. All my shipments have been early even during this Pandemic. This company has truly been a blessing... The furniture is absolutely beautiful and the pricing fits my budget.

I have had a very impressive experience with the customer service department on more than one occasion. It has been an extremely pleasant experience!

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Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Amanda,

We are absolutely thrilled to hear these kind words from you! Your feedback is highly appreciated.
Keep shopping with us!

Regards,
Team Casagear

Thumbnail of user lisaf1337
India
1 review
0 helpful votes
  • Send Message
May 12th, 2021

I recently purchased a wooden coffee table from Casagear. The customer service team was very helpful, the delivery was ahead of schedule, and the furniture beautiful. I'm a very satisfied customer.

Hassle-free ordering! Items came quickly and the quality met my expectations. I would surely recommend casagear to family and friends as well!

Products used:
Coffee Table

Thumbnail of user andreaw61
Pennsylvania
2 reviews
14 helpful votes
  • Send Message
April 12th, 2017

I ordered a shelving unit from WOQ since their pricing couldn't be beat. However, then I read some of the reviews on here and got worried that perhaps I'd been dooped. After nearly a week without any update on my order (their website and my invoice said that their items "ship in two to four days" and that I'd receive a tracking number), I called and i could barely hear the woman I spoke with. She told me my item would ship by the following day at the latest. It didn't ship for two more days and took a whole other week to arrive. I guess they don't care about the shipping component and their website is deceiving. I'm pretty certain if I hadn't followed up on my order I might still be waiting for my item. Also, forget emailing them. They don't respond.

Thumbnail of user abhisheka4
Arvind S. – Casa Gear Rep

Dear Andrea,

We certainly did not intend to upset you & we deeply regret any inconvenience that has been caused from our end. You are a valued customer, and if there are any unresolved issues, please drop us an email at support@casagear.com along with your order details and we shall get back to you soon!

Regards,
Team Casagear

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Business History

Casagear offers Modern home decor accessories, home accents to increase the beauty of a home in a modern way. It also provides a suggestion to choose room interior to improve your home beauty. For more information please visit our store https://casagear.com/

Company Representative

Thumbnail of user abhisheka4
Arvind S.

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4.6
144 reviews
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