Charlotte Russe Questions & Answers

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Here’s what consumers have asked with answers from Charlotte Russe staff and previous consumers.

6 questions answered
17% answered in 1 day
Question:

I am wondering if the sizes are true to size... don't know whether to order larger size?

Answer:

I found the sizes to be true to size.

By VAl R.
See more answers (2)
Question:

Can i return an online order to a charlotte russe store?

Answer:

No you can not. They don't do returns or exchanges in store anymore

By Ala F.
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Question:

Can you return bodysuits?

Answer:

No, you cannot return bodysuits, swimsuits, or other underwear.

By Olivia H.
Question:

I am ordering a romper of line do sizes run small or are they the actual size

Answer:

I think they run small. I wear a medium usually in CR clothes but it was to small in the romper case so I had to exchange it for a large.

By Christina B.
Question:

My order status says released. order was placed on monday and i cannot get thru to customer service. i have even sent an email. i am needing my things by the 25th and if i had read this site first i would have never ordered!

Answer:

Mine says the same thing, no one from customers service will get back to me.

By Sara S.
Question:

Is this a subscription site or can you just purchase one pair of shoes and be done?

Answer:

No subscription needed

By May O.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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