Do they trustable? I found a good price for my ticket but can I trust to this site for paying?

asked by Jon d. on 11/11/15

22 Answers
Thumbnail of user davidl111

I would not use Cheapo under any circumstances. Look at the 698 (!) complaints at the Better Business Bureau website. They hide under the name Fareportal, which is the parent company.

Helpful  (7)
Thumbnail of user yaab1

No. Stay away please. Cos incase of any mistake they will charge you so much and customer service will give you grief. They might even be rude to you like they were to me. My advice to you, if 90% of the reviewers are saying negative things, please stay away. Go to google flights or orbitz. They have good pricing too

Helpful  (6)
Thumbnail of user renatae

No. Don't trust them. It's a nightmare! I will never buy tickets there.

Helpful  (6)
Thumbnail of user arturoo3

The problems begin after you have payed. They use cheap airlines that can cancel or change several time the schedule. They avoid the responsibility to deal with those airlines. I had to cancel a flight because of this situation and finally bought another very expensive flight with them. They did not reimburse the cancel flight for a year. They payed when I pushed them when I began to call several times for several hours and treating fo go with the consumer's protection authorities. If you want to go with those risks, go ahead but you have been warned.

Helpful  (5)
Thumbnail of user leahs23

All of the negative comments poeple have made are right on. Cheapo air is a disorganized rude mess.

Helpful  (4)
Thumbnail of user tumainis

Stay away. I have stopped dealing with them completely.

Helpful  (4)
Thumbnail of user jeffs122

No, you can get the same prices directly from the airline without paying all the fees. No refunds after 4 hours or you have to pay $$$ Airlines give you 24 hours.

Helpful  (4)
Thumbnail of user nitaj1

I did not have a problem with paying. The issue was as soon as you paid they called to change your travel dates and said there was nothing they could do and you had to contact the airline directly. The change fees were exhorbitant and you may end up paying twice the amount. I think they keep reselling the seats after you have paid - they you are stuck.

Helpful  (4)
Thumbnail of user brajeshv

You can trust them as long as you do not have refund issues later on. I finally got refunded after almost 11 months and after posting my situation to different sites.

Helpful  (4)
Thumbnail of user axxuh

No, they are confusing and not helpful!

Helpful  (3)
Thumbnail of user brittanyd10

I've purchased tickets from them prior to this review. They do have good prices. If you purchase straight from the site, and bypass any and all communication from their customer service, you'll be good.

Helpful  (2)
Thumbnail of user deanm205

They cost me an extra $100 over what I could have got booking the flight direct with the airline. I wouldn't touch this scam with a barge pole ever again.

Helpful  (1)
Thumbnail of user mubaraka

I would love to trust them I had many time with them getting a tickets, hotel, cars and vacation packages they are so trustful and easy to book what you need. Go ahead and be trustful with cheapOair.

Helpful  (1)
Thumbnail of user fionam17

NO!

Helpful  (1)
Thumbnail of user ibisa1

Servicio al cliente no me ha podido ayudar pesimo 5 horas tratando de que me ayuden con una reserva y nada necesito un supervisor o una persona encargada que me ayude

Helpful  (0)
Thumbnail of user williams356

They just are a little sketchy, but my ticket is perfectly valid, just strange.

Helpful  (0)
Thumbnail of user catherinef16

I had no issue with them. Just a good idea to always purchase the trip Insurance and read the agreement. If you are renting a car especially.

Helpful  (0)
Thumbnail of user walth3

I have booked with this site a few times. I have never had an issue.

Helpful  (0)
Thumbnail of user robbinr1

I have been totally satisfied with the timeliness, courteous service and reasonably updated planes. I, too, was leary, but, the persons who recommended Allegiant feel the same! Safe travels... Relax and enjoy!

Helpful  (0)
Thumbnail of user katiel23

I used CheapOair to book a week long vacation to Sanorini. We booked our flights, hotel, catamaran sunset ride! I had absolutely no issues with booking through this company. I recommend using them!

Helpful  (-1)
Thumbnail of user jacksonv1

Yes is the best website to buy fkight tickets i been using Cheapoair for 7 years and i never have any problem.

Helpful  (-3)
Thumbnail of user francesh28

Inhave used them several times and have never had any problems.

Helpful  (-3)

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