CJS-CDKEYS has a rating of 2.1 stars from 63 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about CJS-CDKEYS most frequently mention customer service problems. CJS-CDKEYS ranks 1238th among Video Games sites.
I initially had an issue with a windows 11 key I purchased but customer service were helpful and had it replaced within a few days
Waiting 10 days for a refund and just get ignored! I have raised 2 tickets and they send the same reply and ignore screenshots showing the issue. AVOID THIS SITE THEY DO NOT REFUND EVEN IF THE KEY DOES NOT WORK!
Waiting 10 days for a refund and just get ignored! I have raised 2 tickets and they send the same reply and ignore screenshots showing the issue.
AVOID THIS SITE THEY DO NOT REFUND EVEN IF THE KEY DOES NOT WORK!
Date of experience: September 20, 2024
I bought 2x 12 month subscriptions for xbox core, what they sent me were two 6 month codes. I sent them an email to complain and they quickly responded asking for proof/account screenshots. I sent those through the same day and silence since then, no response to any of my follow up emails. Scammers. I'll be asking my credit card company for a chargeback
Date of experience: July 13, 2024
DO NOT USE THESE PEOPLE I PAID FOR A GAME THIS WEEK THEY SENT ME A JPEG OF NOTHING I RAISED IT AND WAS TOLD TO REBOOT, REFRESH, SEND SCREENSHOTS, NO REPLY SO RAISED A DIFFERENT TICKET GOT WAS TOLD I WOULD BE CONTACTED WITHIN MAX 12 HRS, NEXT DAY ASKED FOR UDATE, NO REPLY, SAID I WOULD POST MULTIPLE BAD REVIEWS IF THEY DID NOT CONTACT ME TO RESOLVE, WAS SENT A SEPARATE EMAIL WITH NO UPDATE JUST A LINK TO TRUST PILOT TO LEAVE MY REVIEWS, ONCE THEY TAKE UR MONEY THEY DONT CARE, THEY ARE REGISTERED OFFSHORE SO CAN ACT WITH IMPUNITY BE WARNED LOTS OF BAD REVIEWS WHEN YOU LOOK INTO THEM
Tip for consumers:
Scam
Products used:
Steam
Date of experience: July 30, 2024
Scam, I buy a key and i receive a used key. The Support team respond fast but dont give me a soluction. So they steal my money.
Date of experience: August 4, 2024
Ordered YouTube Premium - account didn't work and wouldn't let me sign in citing security concerns. Contacted support - been to and from with them for 6 weeks! No resolution, refused to give a refund, keep trying to troubleshoot without any success. Shame as had good experiences some time ago, looks like has gone downhill.
Date of experience: May 8, 2024
They are not the best prices. Too slow to process. Keys are supposed to instantly collected. 2 days I can't collect. They say the are checking. The amount withdrawn from my card already! They are putting some adds which looks like customer service. When you click it, ut asks yiu to pay for assistance. Eneba.com gives keys in 30 seconds and better prices
Tip for consumers:
Find other sites.
Products used:
Games
Date of experience: May 4, 2024
Es un chiste que no puedas solicitar reembolso aún si la compra este o no completa, CJS-CDKEYS, una página scam con un largo historial desde más de 3 años.
Tip for consumers:
Página con buena presentación que esconde una estructura bien implementada de fraude tras si
Products used:
Dunno
Date of experience: September 6, 2024
I initially had an issue with a windows 11 key I purchased but customer service were helpful and had it replaced within a few days
Products used:
Windows 11
Date of experience: May 26, 2024
My order was flagged for review in order to determine there isn't any fraud involved. The order page claimed it will take no more than a couple of hours for the transaction to go through. It took more than 30 hours for me to get my copy... Their customer service reps pretty much only told me to hang in there some more when I reached out to them. For the couple of dollars you're gonna save off of the retail price, it's not worth it. Just buy retail and activate your product hassle-free
Date of experience: April 14, 2024
I ordered a game from them and collected my key and tried to activate it on Steam but there was an error and Steam said the key is invalid. I got in touch with them but they have just asked me to attach screenshots showing that the key is invalid ignoring that I have already attached the screenshot multiple times. I contacted them at 9am this and after a few back and forth with their support staff over 5 hours and the issue still hasn't been resolved with no response or promise of an update. I was hesistant to order from them but decided to take the risk and I fully regret purchasing anything from them. Never again
Products used:
Steam game
Date of experience: April 16, 2024
I needed to upgrade my software for research related to a uni assignment. CJS-CDKEYS was a easy and simple process and I got my order immediately without any fuss.
Products used:
Windows Licence
Date of experience: May 12, 2024
I bought Xbox live, was given a key code that had already been redeemed. After several emails for a refund I have been constantly ignored. Do not use this company.
Tip for consumers:
I was sold a code for Xbox live that had already been used, I sent many emails after a while they stopped replying, told me it would take 12 hours to get my issue resolved, I'm on day 3 now just being constantly ignored. No Xbox live and no refund, the customer service is an absolute disgrace, DO JOT USE THIS COMPANY
Products used:
Xbox live gold
Date of experience: April 14, 2024
I bought a Microsoft Office 365 Family key. It didn't work. 3 days later and I have no replacement or refund.
Date of experience: April 29, 2024
….had a few days off of work and thought great I'll get cyberpunk, order the code get the code, the code has already been redeemed.
Ok fine I'll raise a ticket and get it sorted and get a quick initial response, promising. Have now been ignored since and ended up buying something else from another vendor. Will be raising a PayPal dispute tomorrow.
Date of experience: March 16, 2024
Payment method delivery is fast. MS Office activation requires phone activation which does not work.
Tip for consumers:
the site is okay
Products used:
MS office 2021
Date of experience: April 21, 2024
Did exactly as promised: a great software deal, an amazing price, and very prompt delivery! Well definitely be using again.
Products used:
Microsoft Office
Date of experience: April 22, 2024
I've been buying my digital games for a while now from CJS-CDKeys! I always check here before I go anywhere else! The service is unbelievable. It's so easy and fat delivery. I bought 4 titles today, VPN activated! I paid for the items and within 5min all 4 codes were delivered to me.
Turned my VPN on and set it to Argentina like it said in the guide and Boom! I know own another 4 titles!
I've saved £100's over the past years!
I intend to save more!
Thanks again!
Products used:
Digital codes - Games & Software
Date of experience: February 14, 2024
I bought a vpn code as it was half price, and I don't feel bad making Bill Gates £3 poorer. Turns out that the accounts are region based so my vpn did nothing. So don't buy that unless you want a key you can't use.
After submitting a report to them, telling them that it doesn't work, I purchase another code for my region (take my money then Bill) which they then flag for fraud, which means I can't access it. Whilst I'm waiting, I get a reply from the "customer services team" who tell me my vpn must be to blame, so I ask them if nordvpn isn't a trustworthy vpn? And also ask them to look at my new order and give them the order number, hoping that speaking with me would show I'm not trying to defraud anyone with my £8 purchase.
I wait 2 hours and nothing. So I just went to the real cdkeys website and got a cheaper code and received it instantly.
Date of experience: February 9, 2024
If you buy a VPN code, they won't tell you the country it is for, and you'll have to go through 5 different countries. For me, non of them worked. I immediately contacted them, but no reply and a few days already went by.
Date of experience: February 9, 2024
Description of the languages on the page did not match with the key provided. What's even worse is that after contacting cjs support with the issue, cjs simply adjusted the description of the website afterwards
Date of experience: February 16, 2024
Top choice for PS5 Spider-Man 2 digital keys. Great prices, reliable service Top choice for PS5 Spider-Man 2 digital keys. Great prices, reliable service
Date of experience: April 4, 2024
After emailing the support, I waited 2-3 days for a response, the CUSTOMER SUPPORT then emailed me back by saying "you should reach out to customer support so they can fix the issue." Weird because that's definitely what I did, and am STILL waiting on a response. Go through ANY other competitor website, this experience is unacceptable. 👎🏽👎🏽
Oh the phone number doesn't work either.
Tip for consumers:
Don't use this site, plenty of other trustworthy sites that will give you working codes first try.
Products used:
None, won't be back to give these people any money either. Absolute terrible service, not sure how they're still in business honestly.
Date of experience: February 26, 2024
Sent me a code that would not work then saying I used it I could not use it even with the vpn they said I need to purchase to use it avoid at all costs
Date of experience: March 25, 2024
I've contacted CJS-CDKeys about this. They said the would escalate the issue to their 2nd tier support team. Haven't received a new key or a refund. So this rating could go higher or lower depending on how they handle the problem.
Date of experience: January 23, 2024
Bought an Xbox VPN activated key. Whole process from putting in basket to having game on my Xbox took 10 minutes at the most. Would definitely buy again. Instructions were clear and easy to follow.
Products used:
Xbox game key
Date of experience: December 24, 2023
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