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Here’s what consumers have asked with answers from CruiseDirect staff and previous consumers.
I got the best price from CD after shopping around but we warned I was told "no worries" your $100 on board credit will be waiting for you in your stateroom when you board. You don't get it when booking - which is why it's called an on board credit. However, when the promised credit failed to show up on our invoice or in any email from Cruise Direct I became suspicious I was being scammed again. I was shocked when I called to press CD for an email confirming our $100 credit. The agent asked if I'd completed the REDEMPTION FORM! THIS WAS THE FIRST MENTION OF ANY REQUIRED REDEMPTION FORM NEVER PROVIDED ME! DON'T BE DECEIVED INTO BELIEVING YOUR PROMISED ON BOARD CREDIT WILL BE WAITING FOR YOU WHEN YOU BOARD UNLESS YOU HAVE THAT PROMISE IN WRITTING!
Sorry for the delay getting back to your question. Cruise lines with guests of different nationalities have got plenty of experience how to address their customers in various languages. It does not end with onboard entertainment. Trivia games e.g. are conducted not only in English but often in a number of tongues. The conductor may speak four languages, for example, and an assistant even some more. So the question "Who was the first man on the Moon?" would be asked in English, Spanish, Italian, French, and/or German, (depending on how many guests speak the languages) before the audience is given the chance to answer.
CruiseDirect.com is an award winning agency that has served over a half million customers in the last 16 years. We are the most highly regarded cruise agency on the Internet with an A+ Better Business Bureau rating and a 4.6/5 star rating from 6,500 customers in the past 2 years. Our passion is to help our customers find the perfect cruise at the best price. You can find more information about us at https://www.cruisedirect.com/about-us Book with us and I can promise you will not be disappointed. Cheers, Meghan Martin Client Services Manager
