Hello, thanks for your question. DebtorCC counseling staff is available from 9am - Midnight EST Monday through Friday. During this time, counseling staff is available via phone or live chat.
Over 7 years now from what i could dig up, also most of the complaints i see have been from people with misleading information or people who are simply not reading their website
The only information you need to register for the first bankruptcy course is your name and email address. This will allow you to create and account and start the course.